Create and publish personalised social posts for multiple locations with ease.
Manage social presence, online reputation, and customer experience from one powerful, unified platform
Craft and refine engaging social posts and images through the power of GenAI.
Boost your visibility and customer engagement by establishing a unique social media identity for every location. Our comprehensive social media management tools enable you to create tailored content that resonates with local audiences and drives business growth.
Easily scale your social media efforts with bulk publishing tools that customise posts for each channel and location. Utilise personalisation tokens to automatically tailor content for every location, ensuring each post is both personalised and locally relevant.
Effortlessly create engaging posts with Birdeye Social's GenAI powered content generator. Tailor content specifically to your industry and customers, and receive contextually relevant image recommendations based on your prompts to bring your posts to life.
Schedule multiple posts across accounts and networks simultaneously and track them all through an intuitive visual calendar — filtering by date, status, channel, location, and region.
Get GenAI powered suggestions on the best time to publish your social content. Get multiple suggestions by channel and the desired goal such as maximizing reach or engagement. View post performance across days and time slots to identify performance trends and optimize your content performance.
Build a library of pre-approved posts that can be quickly published by location managers. Repurpose proven posts to boost engagement and streamline your publishing process.
Seamlessly collaborate, review, and approve content in real-time, ensuring a flawless brand presence. Empower locations to create their own posts and route them to corporate for approval to ensure on-brand and consistent content across locations.
Engage your followers in real time with instant notifications — answering questions, responding to comments, and driving the conversation around your brand from a centralised inbox.
Measure top performing content, social reach, engagement, and audience growth by location or region — uncovering insights and trends you can use to optimise social strategy.
Get in-depth insights into your competitors’ social performance. Keep tabs on their audience growth across channels, their publishing behavior, and how their audience engages with their content. Use these insights to enhance your own social strategy.
Birdeye is a leader on the G2 Grid® for Social Media Suites with the highest customer satisfaction score. 95% of users recommend Birdeye, the #1 GenAI social platform for multi-location brands.
Create, personalise, and post across all channels for every business location.
Tune-in, track, and message your audience — all from a single dashboard.
Measure success, understand results, and optimise your social strategy.
It's so important for each of our practices to share their own personalities so they can keep that authentic local presence. Birdeye Social allows us to post across locations while still connecting with our communities.
It has been so efficient to post advertising onto our multiple social platforms from 1 central location! We also find it really convenient to have various templates established for different client types.
The new ability to have social through the Birdeye app has been amazing. We can take a photo of someone doing an activity, upload it directly through the phone to the Birdeye platform, and then we get it at the corporate office immediately.
Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard.
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimise their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
No, BirdAI is available at no additional cost.
Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.
Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.
While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.
Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.
Local businesses who prioritise creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.
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