Social Engagement

AI-powered social engagement

Monitor and respond to all your customer interactions in one place. Receive instant alerts, ensuring you never miss a message, and respond lightning-fast using AI.

AI-powered social engagement
Social Engagement Monitoring

Track engagement across social networks

Seamlessly monitor all engagement with your social accounts, including wall posts, comments, and direct messages from one centralised dashboard.

Social Engagement Monitoring
Engagement Feeds

Create custom engagement feeds

Filter by channel and types of engagement, including comments, likes, direct messages, and mentions to get a clear picture of the metrics that matter.

Engagement Feeds
Social Alerts

Never miss another message

Receive real-time notifications through email or text anytime someone engages with your brand on Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Social Alerts
AI-Generated Social Replies

Respond in seconds with AI

AI lets you rapidly draft responses to comments and messages, or effortlessly edit or rephrase existing replies to suit your preferences, ensuring quick and tailored interactions.

AI-Generated Social Replies
Social Moderation Tools

Moderate with ease

Clean up your comment section and prevent spam and abusive comments from taking over your social feed with powerful moderation features that allow you to hide or delete comments and ban users.

Social Moderation Tools

Do more with Birdeye Social

Social Posting and Scheduling

Create, personalise, and post across all channels for every business location.

Social Analytics and Reporting

Measure success, understand results, and optimise your social strategy.

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Birdeye outranks the competition

Demo Birdeye and outrank yours.

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