AI-Powered Social Media Platform

Generate social posts in minutes, monitor engagement, 
and manage social across locations 
– from a single dashboard.

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Social Media Software
Multi-location social made easy
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The #1 social platform for local businesses

Social
Social

Meet multi-location Social

We put all your social profiles across all your locations and networks in one place, giving you an unprecedented amount of control over your social media presence — from content generation and publishing, to engagement and reporting.

Social Publishing

Use AI to generate targeted social content

With Birdeye Social's AI-powered content generator, effortlessly create engaging posts that are tailored specifically to your industry and customers. Get contextually relevant image recommendations based on prompts to bring life to your posts.

Social Publishing
Post and asset library

Accelerate publishing with post and asset libraries

Repurpose top-performing posts and assets to create engaging content and speed up your social publishing process.

Post and asset library
Approval workflows

Streamline approvals with automated workflows

Seamlessly collaborate, review, and approve content in real-time, ensuring a flawless and efficient social media presence

Approval workflows
Social Scheduling

Manage your social calender

Schedule multiple posts across accounts and networks simultaneously and track them all through an intuitive visual calendar — filtering by date, status, channel, location, and region

social scheduling
Social Engagement

Monitor social engagement

Engage your followers in real time with instant notifications — answering questions, responding to comments, and driving the conversation around your brand from a centralised inbox.

social engagement
Social Reporting

Track performance by location

Measure top performing content, social reach, engagement, and audience growth by location or region — uncovering insights and trends you can use to optimise social strategy.

Social Reporting

Do more with Birdeye Social

Birdeye customers get results

Valley Veterinary
Meghan S. Bingham
It's so important for each of our practices to share their own personalities so they can keep that authentic local presence. Birdeye Social allows us to post across locations while still connecting with our communities
Meghan S. BinghamSenior Operations Manager, Valley Veterinary Care
Prd
Christina Lamotta
It has been so efficient to post advertising onto our multiple social platforms from 1 central location! We also find it really convenient to have various templates established for different client types.
Christina LamottaMarketing Manager, PRD Panania
Pacifica
Riley Torrence
Birdeye Social has been huge in keeping me organised as a social media manager for 90 facebook pages. I just know that everything is in one place and organised. It's been a huge time-saver!
Riley TorrenceSocial Media Manager, Pacifica Senior

Frequently Asked Questions

Does Birdeye Social support Facebook and Instagram?

Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard.

What is BirdAI?

BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimise their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.

Do I have to pay additionally for BirdAI features in Social?

No, BirdAI is available at no additional cost.

How much does Birdeye Social Media management tool cost?

Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.

Why are social media management tools important?

Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.

What is the best tool to schedule social media posts?

While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.

How can social media promote local business?

Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.

Why is social media marketing important for local business?

Local businesses who prioritise creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.

Resources

Icon Resources Guide

2024 Social media toolkit

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