CX Analytics Software
Improve experiences with customer feedback
Maintain a high standard
Track your performance across every location to learn what's working — and what’s not.
Monitor what matters
Create custom categories that make it easy to monitor key metrics for your business.
Track feedback trends
Understand exactly what’s fueling your feedback by identifying keywords and trending topics.
Analyze insights at a glance
Identify trends, monitor keywords, and measure customer sentiment with snippets from your reviews.
Empower your team
Download, email, and share insights across your organisation to keep everyone in the loop.
Do more with Birdeye Insights
Do what your competitors can’t by using their feedback to your advantage.
Track and optimise your marketing initiatives across reviews, surveys, and local SEO.