Discovering the room for improvement was the key to Room 53's success
Company Snapshot
Room53 is a modern and stylish hair salon located in the heart of Brunswick East, Melbourne. With a team of experienced and passionate hairdressers, they offer a range of services including cutting, colouring, styling, and treatments for both men and women. Their friendly and professional team provides personalised consultations to ensure that each client receives the perfect hairstyle to match their individual style and needs. With a focus on using high-quality products and the latest techniques, Room53 is committed to providing exceptional hairdressing services that exceed their clients' expectations.
- 2022
- 2002
- 1
Easy-to-read reporting for a salon destined to deliver beautiful hairstyles.
The detailed analytics and data visualisation tools provide Room53 with actionable insights to help them make informed decisions and drive growth. With Birdeye's reporting, Room53 can monitor their online reputation, track their customer feedback and reviews, and identify areas for improvement. Additionally, the software's streamlined review generation and management tool has helped Room53 to build and maintain a strong online presence, boosting their credibility and attracting new clients to the salon.
Room 53 has seen the following key improvements in the past 12 months with Birdeye:
- 135 new reviews generated
- 173% increase in phone calls
- 167% increase in website visits
- 176% increase in direction requests
- 20% increase in discovery searches
- 11% increase in Google profile impressions
Birdeye gets you real results that help you be the best
- 20 million
- 1 billion +
- 100,000 +
Data is from over 100,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
