How this physiotherapy clinic boosted their star rating to 5.0
Company Snapshot
The physiotherapy clinic provides personalised care and rehabilitation services to clients in need. Their team of licensed physiotherapists specialises in manual therapy, dry needling, exercise prescription, and rehabilitation programs to help patients recover from a wide range of injuries and conditions. The clinic aims not only to assist clients in recovering from their injuries but also to prevent future injuries by offering education on proper body mechanics and exercise techniques.
- 2022
- 2007
- 1
An autonomous review strategy that works
Birdeye's all-in-one tool allows this physiotherapy clinic to manage their entire online presence, including their social media accounts, from one platform. With Birdeye's quick and easy process to send out review requests and follow up with customers, this physiotherapy clinic has seen an increase in their online reviews and customer engagement.
This physiotherapy clinic has seen the following key improvements in the past 12 months with Birdeye:
- 393 new reviews generated
- 195% increase in calls to the business
- 222% increase in website visitors
- 202% increase in direction requests
- 116% increase in discovery searches
- 119% increase in Google profile views
Birdeye gets you real results that help you be chosen
- +350%
- +0.8 Stars
- +10%
Data is from over 90,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.