Resources

In this guide, we examine how businesses are creating personalized experiences and communications to their customers to adapt to the "new normal".

Did you know that online search traffic is an indicator of consumer demand? Learn which industries are most primed to bounce back post-COVID in our exclusive report.

Not sure how to shift your marketing plan to adapt to changed consumer behavior? Here’s how to retain your existing customers and gain the ones your competitors are losing.

Reviews & surveys help businesses rank higher on search, improve operations, and turn angry customers into loyal ones. Here's how to build a winning customer feedback process.

With Birdeye Interactions, your business can stay on top of every message you receive from customers. Here's how it works.

Don’t have the kind of online reputation that you want? Here are some templates you can use to respond to the 5 types of negative reviews.

Chatbots are conversational agents that help businesses like yours communicate efficiently without employees needing to get involved. Here are 5 examples you can use today.

Here are some tips and strategies to future-proof your business and be prepared for whatever may come next.

In this guide, we’ll break down a foolproof formula to supercharge your referral program and turn delighted customers into brand advocates.

Want to use text to market your business, but don’t know how to get started? Our checklist can help.

Getting your small business to stand out from the competition isn’t always easy. So we put together this guide to help you understand how to build a winning marketing plan.

The best marketing is a personal recommendation from a friend or family member. Here's how you can start collecting more customer referrals.

It's incredibly challenging to find new opportunities in today’s saturated marketplace. In this guide, we will share our top 15 tried and tested tips to get more customers.

Consistently delivering great texts can turn a prospect into a customer and a happy customer into a glowing review. Here are 9 templates that you can start sending today.

The best businesses are those that consistently deliver great customer experiences. Here's how you can improve customer experience and be the obvious choice in your area.

Google is constantly evolving. As a manager, you need to update your knowledge of how the search engine works. Here's a summary of the most important changes.

Here's how realtors can sell more houses even while staying socially distanced.

Here are a few tips and tricks that dentists can use to communicate with patients even while remaining socially distanced.