Resources

In this guide, we’ll break down how your team can leverage Experience Marketing to turn your happy borrowers into your loan officers’ unfair advantage.

In this free guide, we’ll cover how to create, maintain and optimize your Business Profile to help you stand out from the competition and show up on the first page of Google.

How do modern multi-location marketers coordinate the many customer touchpoints - online reviews, listings, surveys, chats and more - that make up today's customer experience?

We analyzed over 70,000 businesses of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.

Bobby Dimovski, Founder & CEO of 4MJ Social, shares how he and his team succeed at building up their clients’ online presence through listings, online reviews, social & chat.

In this guide, we’ll break down how you can make client experiences your unfair advantage, increase online visibility, & grow your team’s books even in a crowded marketplace.

We talk with Ashley Cash, Senior Manager of Customer Experience at Globe Life, and focus on how multi-location businesses can better understand the Voice of the Customer.

A Q&A with Joey Randazzo, CEO of Becoming Media. We talk about how multi-location marketers can use business listings and online customer reviews to drive top-of-page SEO.

Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.

Birdeye Surveys puts your finger on the pulse of customer sentiment. Start sending effective customer surveys in minutes using 2-way text messages, email, video, or chat.

Birdeye Referrals helps you create custom referral and loyalty programs to turn your happiest customers into your newest stream of revenue.

Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.

Business listings are a critical component of an effective local SEO strategy. Learn how to optimize your listings to boost online discoverability and referral traffic.

Online reviews are an often overlooked, yet highly influential, ranking factor for local SEO. In this guide, you'll learn how reviews impact your search ranking.

In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.

Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.

This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.

In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.