Resources
Check out our curated list of guides, videos, and webinars designed to help multi-location businesses thrive.
The impact of reviews on SEO - Everything you need to know
The 2021 state of online reviews
David’s Bridal
How to get more Google reviews: A no-nonsense guide
The complete guide to Google My Business
How to get your customers to do your marketing for you
Online reputation management for multi-location businesses
The 2021 state of online reviews: Healthcare edition
All Resources
15 tested ways to get more customers
It's incredibly challenging to find new opportunities in today’s saturated marketplace. In this guide, we will share our top 15 tried and tested tips to get more customers.
Download now9 unique ways to grow your business with business text messaging
Consistently delivering great texts can turn a prospect into a customer and a happy customer into a glowing review. Here are 9 templates that you can start sending today.
Download nowThe complete guide to customer experience in 2021
The best businesses are those that consistently deliver great customer experiences. Here's how you can improve customer experience and be the obvious choice in your area.
Download now11 Google Changes In 2021 Your Business Cannot Ignore
Google is constantly evolving. As a manager, you need to update your knowledge of how the search engine works. Here's a summary of the most important changes.
Download nowHow realtors are connecting with their clients during COVID-19
Here's how realtors can sell more houses even while staying socially distanced.
Download nowHow dentists are communicating with patients during COVID-19
Here are a few tips and tricks that dentists can use to communicate with patients even while remaining socially distanced.
Download nowSmall business toolkit for economic downturn
Recessions are tough times for everyone, small businesses included. But taking the right actions means that you can come out of the crisis stronger than ever.
Download nowHow to do business entirely over text
Text messaging is the new business essential. Here’s how you can leverage it to its maximum potential. Screen reader support enabled.
Download nowThe ultimate guide to multi-location review management
To succeed in today's landscape, businesses need to take the right steps to be found in search results and be chosen by customers. How? By harnessing the power of reviews.
Download nowHow Birdeye customers can effectively communicate during COVID-19
Using the Birdeye dashboard to communicate with your customers? Here's a checklist to help you utilize Birdeye to its fullest potential during the COVID-19 pandemic.
Download nowThe importance of online reviews for healthcare practices
88% of patients use online reviews as a key step in finding a doctor. In this guide, we'll take a deep dive into online reviews and why they're essential for your practice.
Download nowOnline reviews: A winning formula for dental practices
98% of patients choose a dentist from the first page of Google. In this guide, we will deep dive into why strong online reviews are essential for your dental practice.
Download now10 Steps to Rank Higher for Local & "Near Me" Google Searches
In this guide, we reveal 10 steps to win top Google search rankings for your business, with lots of actionable take-aways.
Download nowWhy member experience matters for credit unions
Today’s digitally-connected world has given customers more resources, options and control than ever. Here's how to be found, be chosen and be connected with your members.
Download nowReview response templates
Not sure how to respond to a customer review? In this guide, we'll give you winning templates for customers who are angry, delighted, and everything in-between.
Download nowWilliamson Foundation Repair - Video interview
Roger Williamson discusses how Birdeye’s all-in-one platform has helped his business collect more reviews, increase online visibility, and supercharge growth.
Watch nowComplete Care - Video interview
Complete Care is dedicated to providing exceptional patient care, and cannot do this without insights from patient feedback.
Watch nowHow doctors can get more online reviews
This guide will tell you how to get more patients without spending a lot of resources on marketing your practice.
Download now
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