Contact Management Software

Remove the chaos from contact management 

Easily track and manage customer info and interactions for streamlined and more efficient communication.

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Contact Management

Keep your customer data organised

Import, add, edit, and tag contacts from your CRM. Mark customers as unsubscribed or blocked. Keep your inbox clean and targeted. And do it all from a single dashboard.

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Touchpoint Automations

Integrate with your CRM

Connect your CRM to 3,000+ integrations to effortlessly import contacts, auto-sync data, and send automated, trigger-based messages like welcome offers, review requests, and more.

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Customer Experience Score

Gauge satisfaction in real-time

Rank customer satisfaction on a 10-point scale with Birdeye Experience Score. Send referral requests to happy customers and conduct personal outreach to those who need a boost.

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Chat History

Catalog your conversation history

Review previous customer conversations to gain context, download chat transcripts, and auto-send transcripts to email or Salesforce.

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Reporting and Analytics

Report on messaging activities

Measure response times, active conversations, messages received, and other key metrics to keep team performance and customer satisfaction high.

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Do more with Birdeye Messaging


Keep up with your customers, route messages to the right teams, and optimise your communication strategy through a single inbox.

Business Messaging

Be easy-to-reach with messaging on text, your website, Google search, social, and more.

910 reviews
38 reviews

Birdeye outranks the competition

Demo Birdeye and outrank yours.

Call us: 1300-423-618Book demo
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