Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7576 reviews75 reviews have no rating
- k
- e
Very easy to work with setting up new features for our website and helping us reach our patients better. Shraiya was great helping us install and utilize WebChat.
- t
Thank you Birdeye for making Reputation management so much easier for my agency and my clients. I love this product!
- l
Excellent product and my on-boarding team was the best!
- p
- j
Ritika was amazing! She was very thorough and attentive. She realized the response rate was low and walked me through adjusting wording to help clients open feedback emails.
- l
Need business reviews? Don't give it a second thought! Hire Birdeye. Expert, patient, helpful onboarding and you will see immediate increase in your reviews. Still learning, but that doesn't delay the results.
- t
- s
The onboarding was smooth and fast. Excellent execution. Thanks
- t
Birdeye has helped our company so much with managing reviews and client feedback. It is so convenient to have all of our accounts in one platform. Pragya helped with our onboarding and was always available for any questions.
- p
We had a very easy and productive on boarding with Hitesh. We are ready to improve our social media ranking.
- h
Deepti is absolutely amazing !!!
- j
Birdeye has been great for supporting my local SEO efforts and has made collecting reviews easy and efficient. The onboarding process has been one of the easiest and smoothest of any platform I have used and Hitesh was so helpful and informative!
- e
My favorite features of Birdeye are their Listings and Reputation Management Services. I like the fact that with Reputation Management Services, users are provided with a ‘Direct Contact’ option if they did not receive 5 star service. My clients love this software and our agency loves it too!
- j
GREAT CX SERVICE
- m
Alka, my account rep has been very helpful guiding me through the on boarding process. I'm very pleased with the Birdeye review process.
- l
Excellent customer service and training! Both Haroon Basha and Hitesh Yadav were extremely helpful. Hitesh gave me an informative tutorial and answered all of my questions. When we ran into an issue on my end, he was happy to schedule a follow-up to help me and teach me all of the BirdEye socials features. This platform will definitely help me to promote my business even better! Thank you!!
- c
We recently signed up with Birdeye, and Pragya Awasthi was our onboarding specialist. She was smart, thorough and professional, and an excellent representative for the brand. We are very happy with the onboarding process and the product and services provided by Birdeye.
- b
Pragya did an amazing job stepping me through the setup and implementation of their services. She answered all my questions thoroughly and helped me every step of the way. She was very good at communicating and following up. Thank you Pragya!
- a
Great company to work with to help capture positive reviews for your company! Akash Roy was a pleasure to work with during onboarding. If you have an opportunity to ask for him, please do!
- r
Was having a problem with a very annoying pop up that just wouldn’t go away. Reached out to tech support and they were able to resolve the issue. Then they even checked back to make sure things were working correctly. Great job, thank you!!
- m
Excellent company that provides multiple services in one app and desktop. From reviews, to referrals and social media posting, Birdeye does it all. No need to pay for two or three companies. Birdeye has you covered and their customer service has been excellent.
- p
The person training me on bird eye was great. I am looking forward to getting more reviews for our business.
- b
Great platform to help generate reviews and communicate with customers
- r