Get every question answered instantly by the right people
Group customer messages by teams, reduce response times, improve collaboration and keep everybody on the same page.
![Teams Bg](https://cdn2.birdeye.com/version2/pages/interactions/teams/animation/teams-bg.png)
Hi, can you please check availability ASAP on a 2020silver Civic for Greg?
Achieve more as a team
Birdeye Teams is the easiest way to assign customer messages, answer questions, improve collaboration and deliver great customer experience without missing a beat.
![Achieve More As A Team](https://cdn2.birdeye.com/version2/pages/product-pages/teams/achieve-more-as-a-team.png)
Manage teams with ease
Organise your employees into teams based on skills or department.
![Manage Teams With Ease](https://cdn2.birdeye.com/version2/pages/product-pages/teams/manage-teams-with-ease.png)
Connect customers with the right team
Let your website visitors ask questions to the department or team they want to chat with.
![Connect Customer With The Right Team](https://cdn2.birdeye.com/version2/pages/product-pages/teams/connect-customer-with-the-right-team.png)
The right person for the job, every time
Assign incoming messages to the right team or person to get the response to the customer quickly.
![Assign Messages To The Right Person Every Time](https://cdn2.birdeye.com/version2/pages/product-pages/teams/assign-messages-to-the-right-person-every-time.png)
Teamwork makes the dream work
Know when a co-worker has read a message, or is typing a response.
![Team Work Makes The Dream Work](https://cdn2.birdeye.com/version2/pages/product-pages/teams/team-work-makes-the-dream-work.png)
Keep every co-worker on the same page
Use internal notes in a chat to keep everyone on the same page and solve customer queries quicker.
![Keep Every Co Worker On The Same Page](https://cdn2.birdeye.com/version2/pages/product-pages/teams/keep-every-co-worker-on-the-same-page.png)
Know whenever you get a new message
Receive updates on conversations that matter to you.
![Know Whenever You Get A New Message](https://cdn2.birdeye.com/version2/pages/product-pages/teams/know-whenever-you-get-a-new-message.png)
Powerful alone. Unstoppable together.
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Teams.
Webchat
Turn your website visitors into your customers. Respond faster and get more leads with webchat.
Ticketing
Close the loop on customer feedback across all touchpoints and improve customer satisfaction.
Start growing with Birdeye today
See why more than 150,000 local businesses choose Birdeye.