How to Setup and Customize Birdeye's Webchat Widget

Birdeye Webchat is a quick and easy way to capture customers and generate business from your website. Every conversation starts with a name and a phone number to help you convert website leads into customers. Set up Birdeye Webchat and have it work for you 24/7 to engage with prospects and provide on-demand answers, even during non-business hours. It’s a great way to offer exceptional customer service, a key requirement to build a thriving business. Do all this and scale your customer engagement without having to add more resources. You can set up auto-responses to free up your team to address more complex customer inquiries, text your leads even after they leave your website so you don't lose them, and assign messages to the right team to provide a quick response.