Birdeye and Serti Information (SDS Merlin) Integration
Serti is a dealership management solution used for automobile and heavy truck dealerships. It allows users to manage front-end, accounting, fixed operations, and CRM.
Birdeye integrates with Serti to help automobile dealers send out review requests to their clients. This integration makes the review request process completely automatic.
Once your Birdeye account is integrated with your Serti account, Birdeye will pull the first name, last name, email address and phone number of your clients based on certain defined triggers. Once your client information is captured in your Birdeye account, review request SMS and emails will be automatically sent on a daily basis. This helps you collect a constant stream of new reviews, boosting your search engine ranking and giving you more visibility to prospective clients.
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