Birdeye and Omega EDI Integration
Omega's suite customer journey management tools is second to none in the glass industry. Omega's omnichannel approach means your customers can get a quote, schedule their service, and know when their technician will arrive - all without ever ever talking on the phone. Automatically follow up with leads, send appointment reminders, surveys, and more via SMS and email. Get new reviews or send out survey requests automatically with Birdeye and Omega integration.
Experience seamless transition of customer data from Omega to Birdeye via managed services. Post-transition of data, survey and review requests are automated.
- Send review requests to your clients automatically after a transaction has been completed
- Send out survey requests to get in-depth client feedback via email and SMS automatically
- Get new reviews on 150+ review sites including Facebook and Google
- Manage reviews within one comprehensive dashboard on desktop or via mobile app
- Get alerted about each incoming review via email and SMS
- Respond to reviews using auto-response templates and rules and manage client loyalty
Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and Omega.
Success Stories
VanDyk Mortgage Corporation
VanDyk Mortgage chose Birdeye for automated Google reviews to boost visibility and star ratings online.
Read moreFirstmark Credit Union
By collaborating with Birdeye, Firstmark Credit Union not only achieved their goals but also found a more effective and streamlined approach to accomplish more.
Read moreAccounting Firm in Orange
Discover how this accounting firm boosted their online presence and increased their customer base with Birdeye's all-in-one platform
Read more
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