Get a simple, comprehensive number that reflects the performance across your brand and locations. Understand how reviews, discoverability, and customer experience contribute to overall business health.
See how your locations stack up against each other and compare your business with the industry leaders to drive targeted improvements and strategic decisions.
Assess strengths and weaknesses and make data-driven decisions to enhance underperforming areas and reward top performers.
Pull customer feedback from online reviews and internal surveys in one centralised repository. Dive deep into customer perceptions about your business with comprehensive insights into sentiment across your brand, locations, categories, and review sources.
Get a comprehensive view of your online reputation across locations and time. Automatically collect reviews from all sources and analyse star ratings, review counts, and responses to understand and enhance your reputation.
Control your online presence and improve visibility across locations, get accurate insights into your listings and Google Business Profiles, and track keyword rankings to enhance local SEO.
Track the Birdeye Score breakdown over time to see how Sentiment, Reputation, and Listing scores evolve. This historical view helps you understand trends and the impact of your actions, enabling continuous improvement and strategic planning.
Compare Birdeye Scores across different locations to identify top performers and areas needing attention. This detailed view allows you to tailor strategies for each location, ensuring consistent performance and enhanced overall business health.
Access clear summaries of complex data with real-time updates on score changes, concerns, and strengths or weaknesses, saving you time and improving decision-making.
Speed up your decision-making with specific recommendations from a GenAI model that understands your industry.
Centralise feedback from online reviews and surveys to gain comprehensive insights into sentiment across your brand, locations, and categories.
Maintain a strong and positive online presence with insights into star ratings, review counts, and responses across locations.
Improve online visibility and local SEO with accurate insights into your listings, Google Business Profiles, and keyword rankings.
Demo the all-in-one Birdeye Platform to get the business advantage you need
