Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7452 reviews73 reviews have no rating
- m
Birdeye is a MUST-HAVE for any Business! Pros: Birdeye makes collecting and managing reviews very easy for our business. The dashboard is easy to navigate, and being able to link all of our socials into one location is very nice. Cons: I wish engaging with customers would be a little bit more intuitive. Overall: I have had a great experience with Birdeye and all of its staff.
- j
Great stuff! Pros: Ease of use and very user friendly! Would definitely suggest to other people! Cons: There isnt anything bad to say about this software.
- s
Great product for customer communication and reviews! Pros: Birdeye is very easy to use and has a convenient review system for our customers with a very simple set up that makes communication easy! Cons: Can be on the pricey side, other than that it's a great product! Overall: We primarily use this for answering customer questions and reviews. In those aspects it works perfectly!
- v
Birdeye is a great product!! Pros: I love this product for ease of us and it helps us keep track of reviews! Cons: I don't have any issues either the software. I find it easy to use. Overall: I love that we can see our reviews in real time and I love being able to send mass texts or emails to clients.
- c
Great service Pros: Automated requests, so easy , they add to all our resources Cons: Cost , as a new business we are on a small budget . But definitely worth the price Overall: Always helpful
- e
- n
- a
An effective solution for managing and increasing your business's reviews.
- k
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- a
Always Great experience, Knowledgeable team and always responsive on top of their task. definitely recommended
- j
I want to thank James T. for guiding me through to get the right part. Great communication. Thanks again. Jeff of Pa
- t
I use Birdeye for multiple businesses. The ability to text, Facebook message, Google maps message all from one platform and also to request reviews from clients is very easy and has helped us grow our online presence for our brick and mortar locations. I would recommend it for any small business looking to expand their local footprint.
- k
I had a wonderful experience having Nakul help me through the onboarding process. He was very attentive, thorough and always right on time for our calls. I asked him to please pass me off to someone as helpful as he was now so we will see what that process looks like but so far so good! Highly recommend Birdeye to anyone looking to grow their online presence and reviews for their business!
- b
- s
Excellent service from Sanchi Rajput. Thanks birdEye ! Greetings from Mexico.
- t
Perfect tool to manage reviews Pros: Easy to review recent reviews and identify trends in reviews foe a certain period Responding to reviews is simple from the software as well Cons: Duplicate reviews often appear in dashboard Overall: Overall I am very pleased with Birdeye it has completely transformed the way we manage and respond to reviews
- r
- d
We love using this program to help us filter the needs to provide the best quality of service and operations with homeowners
- j
- c
- m
Smart, patient and friendly employees. Ankit was fantastic...explained the details and product very well. Impressed with the services. HIGHLY recommend! A+
- w
Great Company Great Product wroth the price
- i
Birdeye Review Pros: I like the consistent communication with our Birdeye rep. Everyone we've worked with has been super helpful and responsive. Cons: It's definitely a fairly new company and they don't have all the features that I would want, but they're working on it and in the process of rolling out new features all the time.
- j
Great stuff! PROS Ease of use and very user friendly! Would definitely suggest to other people! CONS There isnt anything bad to say about this software. VENDOR RESPONSE Thank you for sharing, Joseph! Replied September 2022
- j
Fantastic company!!