Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7525 reviews73 reviews have no rating
- d
I have been using Birdeye for less than a year. My clients love the texting feature. I love all the reviews my business is getting. The reviews are driving potential customers to our website and Facebook page. Many new clients have come to us because of our online ratings. Thanks Birdeye.
- c
I want to specifically shout out our Sr. Customer Success Manager, Ayush Virmani, he has been hands down one of the best and easiest people to work with. He's on top of everything regarding our account issues, any and every question I've had and has the best customer service. This man is great and definitely deserves 5 stars and if I could I'd give 10. I would recommend a raise if I worked at Birdeye. He has gone beyond and above all expectations and I couldn't have asked for a better account rep. Shoutout to Ayush!!!!!!!
- j
Love Birdeye mobile app. Use it frequently to read and respond to reviews, and manage the unified inbox. Awesome experience!
- l
so far so good Maddy was super knowledgeable & patient ... listened to my question & clearly understood and took the time to explain on "my level" so that I was able to "follow" along... - thank you Maddy
- b
Fast! Thanks!
- a
Oj was great at correspondence and helping to resolve my issue quickly.
- v
The score was for the representative that helped me. I've been paying so much money for birdeye but only till now I know how to utilize it, thanks to her.
- k
We love Birdeye and have seen so much success!
- m
The team member was very helpful & followed up to see if the issue had been resolved.
- s
You all are always excellent!!
- s
The chat is great for efficient response
- j
Support provided excellent information so that I may understand the process. Thanks so much!
- n
My rep is always amazing, he is on top of it! And is always making sure we are getting our reviews!
- p
Thanks for the quick response!
- t
- a
We have been trying to resolve our integration conflict for a while now and we were not getting far. Husain stepped in and assisted with a ticket and took on the project from there and we could express the amount of gratitude toward him for his persistence, timeliness, and dedication to resolving the conflict we had. We would recommend him and his expertise to anyone who works with Birdeye.
- t
always very responsive and super nice knowledgably support.
- b
Ajay was very helpful! We had issues turning on browser notifications for webchat. Ajay walked us through the steps to make sure they were enable in both Firefox and Chrome.
- k
First person from support wasn't very helpful. I got in contact with someone else and they knew what they were doing and were way more helpful.
- z
I have been using Birdeye for over two months. I love it. Gives me ease of use to get Google Reviews and the service received fro Deepti is perfect. Very helpful in settling up this platform for me. I will recommend Birdeye to all my business friends as it’s certainly had a good impact on my company ZR Auto. Thank you
- r
A great app for people on the go. It's easy to send review requests and send an invoice to your client. Birdeye has a great customer service and customer support team.
- w
As a business owner, I have been pleased with the way in which Birdeye has helped me to manage the online presence and reputation of my business. They have streamlined the process for collecting and sharing reviews of my company, making it easier for me to work on growing my business. Thanks Birdeye!
- m
Nice work
- j
Good job,‘personalized response. Thx
- k
The initial technical experience was clunky, yet Ankur was great! He called to follow up with me today and we were able to resolve the issue. I truly appreciate his follow up and patience.