Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7452 reviews73 reviews have no rating
- c
Birdeye allows me to fully automate review requests, making it simpler to generate growth. Highly recommended.
- m
Representative praveen.reddy was very helpful and professional! He walked me through the entire process step by step. Thank you!
- j
I received a very quick response by phone along with a follow up email.
- j
The chat is easy and quick!
- b
Representative was very helpful and resolved my issue in a timely manner
- l
Great service with your team!
- s
My rep was good at communicating through the process and ensured everything was resolved quickly. Apprecaite it!
- j
Piyush is awesome
- a
A+ Ananya
- l
great customer service employee knows how to help people
- j
Quick, easy and very knowledgeable .
- h
Amazing!!
- h
Birdeye has been great to work with
- s
thank you!!!
- a
Web chat made it very quick and easy to get my issue resolved!
- a
Representative was friendly and took care of the issue right away.
- j
Great tech support
- d
Great follow-up, thank you.
- a
Girish Pacherwal thank you so mucho for the assistance
- l
I appreciate the hands-on help. Birdeye does a great job of showing its clients how to use the platform. Thank you!
- k
I appreciated the quick replies during my chat session with Sumon. He did as he promised: corrected the problem, gave me a quick follow up call when my issue was resolved, all much faster than I expected!
- j
Nate was very helpful
- d
Sumon was great and super quick when it came to getting the problem solved. Super grateful!!
- t
- e
Birdeye Review Pros: It is an excellent product with a user-friendly interface. Cons: Customer service is a little late to issues. Other than that it is a very good product.