Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7451 reviews73 reviews have no rating
- m
Great, easy software to get reviews Pros: It is east to use, you can add many people to your account to manage, it is not much extra work to send out review requests to patients. Cons: When you send a txt message with a link to review, people type the review into the text message instead of clicking on the link, so I wish there was an automated response to that text saying "this is a personal txt message to Dr, please copy and paste your review to google by clicking the link above" Overall: Great, we got about it 130 google reviews in 7 months
- t
Very patient and knowlegeable. Thank you for helping me.
- k
Mr. Ankur was very efficient and professional. It took less than a minute to resolve my issues and was very patient with me. Thank you again for your help.
- j
The tech was very knowledgeable in the products offered by Birdeye.
- i
Fast and accurate help.
- b
great response, great communication
- m
Excellent platform for gaining positive business feedback and reviews from patients. Highly recommend their services
- h
Wow, this company has figured it out! Platform actually delivers on the value proposition. More importantly, the onboarding process was exceptional. Great job...highly recommend!
- j
Maddy has been awesome... extremely helpful, thank you!
- b
Maddy was great to work with in fixing the issues we had with integrations.
- c
Always very helpful and attentive
- b
Quick response and resolved the issue quickly!
- k
Himanshu & Sumeet did a great job helping me with Birdeye account issues and any other issues I've had with understanding the Birdeye platform. They are magicians.
- k
Very helpful. I now understand the Birdeye platform better. thanks
- k
Have been waiting for an email response that never happened. Jumped on Chat today and got issue resolved!
- a
Very timely service and great customer service
- m
Hey! the team members are always patient in answering. They always understood my concerns and does their best to help. It's always a pleasure to speak to the team! Thanks again! You'll be hearing a lot from me since I'm new to this LOL hahaha. Enjoy the rest of your day!
- k
Good job, thanks for the help
- a
very timely service and great customer service
- s
Thank you, Praveen!
- j
DB was great
- t
They have amazing customer support!!!
- e
Great platform for getting positive google reviews Pros: I love being notified when I have a new review left about my business! Cons: I would like a little more training so I know about it's capabilities
- j
Birdeye is a great tool for reviews, social integration, and consolidation. My onboarding representative, Akash, is great; he's kind, considerate, helpful, and he goes at my pace.
- m
Great product and exceptional service