Our reviews
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4.9
7528 reviews73 reviews have no rating
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Ankur and team are always a pleasure to work with! Helped me resolve my issues in a quick and timely manner
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They quickly resolved the issue.
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You guys have a great customer service team.
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Fast response and escalation to someone with the knowledge to answer my question.
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Thank you, Girish, for your patience and professionalism. Your calm demeanor really helped me to concentrate on your instructions! We are extremely happy with our decision to use birdeye payments. Roxanna Cecco
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Great work team!
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Shout out to Souryyajit. Very attentive, listened to my issues and helped me resolve them quickly. Thank you!
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great help
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Timely, friendly resolution
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Youjadyiit from Birdeye took the time to help solve some issues on my referring campaigns. Extremely grateful.
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Souryyajit is the best! He was very clear, decisive, courteous, competent, understanding, patient, & very well spoken during our meet.
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Very fast snd timely response. Knowledgeable and patient when teaching
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Youjadyiit has been right on point when solving my concern.
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Representative was very helpful and was able to remedy our issue quickly and effectively!
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He wass great called back quick and knew how to solve the problem
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This team member was so overly helpful! He resolved all of my issues in 1 phone call after 2 other representatives could not. So easy! Thank you!
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Your agent was very helpful in getting a resolution.
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The rep, Piyush, was quick to identify our problem within the Birdeye technology, explaining it to us as well as showing us on the platform his findings. Further, he advised that in order to complete the needed solution he needed to have the on boarding team contact us to properly set up our new location. AND… he made sure we had his email address just in case we didn’t hear from the on boarding team, as we had already requested, via an email to our sales rep, an on boarding call however, it’s been several days and we have yet to hear from the on boarding team. Piyush gave us comfort and confidence that we would be taken care of. For that, we are so very grateful. ⭐️⭐️⭐️⭐️⭐️ To him!
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The rep I dealt with was very friendly and helpful. Thanks
- m
Ketan is always so helpful and takes his time.
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Debajnan was very polite, professional, knowledgeable and easy to work with to resolve the solution.
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The tech was very patient and helpful