Our reviews
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4.9
7451 reviews73 reviews have no rating
- j
I very rarely write public reviews but I just had to give a 5 star shout out to Piyush, our Birdeye rep today. He rocks!
- r
Souryyajit is the best! He was very clear, decisive, courteous, competent, understanding, patient, & very well spoken during our meet.
- g
Very fast snd timely response. Knowledgeable and patient when teaching
- g
Youjadyiit has been right on point when solving my concern.
- j
Representative was very helpful and was able to remedy our issue quickly and effectively!
- m
He wass great called back quick and knew how to solve the problem
- l
This team member was so overly helpful! He resolved all of my issues in 1 phone call after 2 other representatives could not. So easy! Thank you!
- c
Your agent was very helpful in getting a resolution.
- t
The rep, Piyush, was quick to identify our problem within the Birdeye technology, explaining it to us as well as showing us on the platform his findings. Further, he advised that in order to complete the needed solution he needed to have the on boarding team contact us to properly set up our new location. AND… he made sure we had his email address just in case we didn’t hear from the on boarding team, as we had already requested, via an email to our sales rep, an on boarding call however, it’s been several days and we have yet to hear from the on boarding team. Piyush gave us comfort and confidence that we would be taken care of. For that, we are so very grateful. ⭐️⭐️⭐️⭐️⭐️ To him!
- d
The rep I dealt with was very friendly and helpful. Thanks
- t
The rep has helped me very much. We were having a lot problems with our account meaning Google, Facebook and Instagram but he help med through all of it and it is now working.
- m
Ketan is always so helpful and takes his time.
- m
Debajnan was patient and diligently worked with me to find the solution to our account's problem. He was very responsive and diligently followed up with our ticket to work on the solution. He explained everything to me very clearly in a manner that I could understand, which I appreciated. Excellent customer service! Thank you Debajnan!
- m
Debajnan was very polite, professional, knowledgeable and easy to work with to resolve the solution.
- t
The tech was very patient and helpful
- j
Great response time and very courteous. Thanks!
- a
Thanks for being available quickly and taking your time to help me. Great communication. Thumbs up to Prashant, Manav and Rupesh.
- c
My guy was awesome! He walked me through the system in a matter of minutes. I learned a lot and we went through exactly what I was looking for.
- t
Great job. Quick solution.
- r
Very straightforward answer to my question. Needs were met. Representative was friendly.
- k
excellent service and very friendly!
- d
Gulshan is the best!
- f
She was superior and very knowledgeable
- h
It was great to be able to chat and resolve the issue instead of waiting on the phone!
- j
Avinash is always helpful and provides very simple, user-friendly instructions for all our clients, especially those who are not tech-savvy. He is a pleasure to work with!