Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7451 reviews73 reviews have no rating
- l
Very quick and professional. The support staff has always been the reason we continue to use Birdeye.
- j
Sumeet is always on top of things, quick to respond, and quick to find a solution.
- c
Nidhi Verma was THE MOST HELPFUL representative we have ever had the pleasure of speaking with! She got everything taken care of in a VERY timely manner & she helped us learn new things we had no idea about how to fix. SHE IS INCREDIBLE!! Please give her a raise!!!
- j
Resolved issue promptly.
- j
Resolved issue promptly.
- c
Great job! Resolved my issue right away.
- e
Quick reply, easy to understand instruction, polite and professional customer service.
- g
Thank you so much to help us out today. Gary. Thejunkpros.
- j
Souryya, the tech support engineer we spoke with solved all our problems and answered all our questions! Thank you Souryyajit Saha!!!
- k
- a
Nidhi Verma thank you
- g
Very good and very patient.
- l
He was fast and efficient
- j
Souryya was the best person we have dealt with at Birdeye! He was so helpful, knowledgeable and kind!!! Souryya made all the difference for us!!!
- j
Souryya, Souryya, Souryya!!! He is your tech support engineer and he was so patient, helpful, knowledgeable and kind! We put his name in our CRM system for future issues! He was fabulous and we are so very grateful!!!
- a
Very easy to use chat option for my concerns. The representative even sent me screen shots of the information I needed and a link to the exact support article.
- k
I can’t NOT express how amazing Jonathan Edwards is!!! My son had to get a tooth pulled and was very anxious and scared. Dr. Edwards was beyond amazing!! He was very calm and sweet. He helped my son through the entire thing and was so supportive!!!! Made my mommy heart calm and happy!!! Thankful and blessed for such a great place to take my whole family!!! Thank you again Dr.Edwards for being the amazing dentist you are!!!!
- g
Thank you Souryyajit, the screen shot was most helpful!
- l
Excited to be using the Birdeye platform PROS Reviews are the main reason Birdeye works for us. Seeing our reviews significantly increase is a quite exciting and helps other potential buyers read other consumers great experiences with shopping at our stores. CONS That it seams like you can not choose truly the features of their software separately. VENDOR RESPONSE Amazing! We are so happy to hear that, Lisa. Thanks for choosing Birdeye! Replied April 2023
- e
Sumon is great to work with and always gets to the root of the problem. Thanks!
- a
Sumon was very helpful. Thank you!
- a
Girish Pacherwal thank you!!
- j
What a pleasant experience! Polite, well spoken and got the job done very quickly!
- g
Great session and even helped make life easier for me and my staff!
- a
Girish Pacherwal always efficient is a pleasure working with your team