Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7531 reviews73 reviews have no rating
- j
Solid platform. Extraordinary start up training. Extra benefits included that make my business more effective. Shhh dont tell my competition.
- s
Support technician was great!
- b
Thorough, timely, and pertinent. Couldn't ask for more!
- b
Sumon was very helpful and response. Thank you!
- t
long wait for tech, we had issues getting a remote connection
- l
Praveen was very patient and helpful
- j
Gaurav rocks! Thank you for your personal attention to ensure the success of our campaigns!
- e
The associate was extremely helpful for a friendly and patient. She got all my questions answered quickly, and it was very helpful. The the online support pages I did not find very helpful.
- a
Nidhi reached out immediately about a question I had and calmed my worries instantly. She's been amazing every time I've had a question!
- t
Great customer service! Highly recommend.
- j
What a game changer! Within the first month, I am already so pleased and relieved to have the entire Birdeye team helping grow our brand’s reputation and take care of our customer’s needs. I cannot speak highly enough of this fantastic partner!
- j
Nidhi explained the topic very well and demonstrates knowledge on Birdeye's features. She is very patient.
- j
We got one part of the situation fixed I still can not fully read the entire message review that are sent by text
- s
Souryyajit understood exactly what I was needing to do, and he helped me to do it!
- c
Thank you, Praveen, for efficiently and effectively answering my question. Birdeye support is always excellent.
- j
Husain Mukadam did a great job and quickly resolved our issue. Thank you for his help
- e
Great platform, easy to navigate through.
- k
The fact that I do not have to deal with an algorithm or a third-party chat and am able to communicate with a real person is greatly appreciated. I don't think AI and algorithms are able to replace humans just yet.
- j
UI/UX isn't great on brideye, but your support team is amazing
- l
The person I spoke to, Nidhi Verma, was great. She was courteous and I was able to relay the information I had to her in a timely manner. She answered questions I had as well.
- m
Was super responsive and the zoom call worked great to help with my issue! Thanks
- o
Nidhi understood my question and helped me solve the problem. I am appreciative!
- c
Gulshan was so helpful in connecting monday.com with Zapier and Birdeye. He's patient, kind, and knowledgeable - winning combination for that kind of role. Thanks!
- e
Great platform, easy to navigate through.
- g
Souryyajit Saha has helped me the last 2 times I called in and it was a Awesome experience!