Our reviews
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4.9
7451 reviews73 reviews have no rating
- c
service was EXCELLENT
- c
Great company! I have used them in the past. I believe it was back in 2018. Switched over to another company.. bad move.. Came back to Birdeye. Birdeye is the best reputation software you can get.
- l
Nidhi is absolutely wonderful. She stayed on with me until i knew what i was doing and comfortable with the process.
- a
Great service of Probhjot
- c
New team that is helping me to create automation is very skilled and knowledgeable.
- c
Answered my questions fully. It took a bit for a response, but ultimately got what I needed.
- k
Very helpful - great overall experience
- a
Great company A+ service and great system
- j
Solid platform. Extraordinary start up training. Extra benefits included that make my business more effective. Shhh dont tell my competition.
- s
Support technician was great!
- b
Thorough, timely, and pertinent. Couldn't ask for more!
- b
Sumon was very helpful and response. Thank you!
- t
long wait for tech, we had issues getting a remote connection
- l
Praveen was very patient and helpful
- j
Gaurav rocks! Thank you for your personal attention to ensure the success of our campaigns!
- e
The associate was extremely helpful for a friendly and patient. She got all my questions answered quickly, and it was very helpful. The the online support pages I did not find very helpful.
- a
Nidhi reached out immediately about a question I had and calmed my worries instantly. She's been amazing every time I've had a question!
- t
Great customer service! Highly recommend.
- j
What a game changer! Within the first month, I am already so pleased and relieved to have the entire Birdeye team helping grow our brand’s reputation and take care of our customer’s needs. I cannot speak highly enough of this fantastic partner!
- j
Nidhi explained the topic very well and demonstrates knowledge on Birdeye's features. She is very patient.
- j
We got one part of the situation fixed I still can not fully read the entire message review that are sent by text
- s
Souryyajit understood exactly what I was needing to do, and he helped me to do it!
- c
Thank you, Praveen, for efficiently and effectively answering my question. Birdeye support is always excellent.
- j
Husain Mukadam did a great job and quickly resolved our issue. Thank you for his help
- e
Great platform, easy to navigate through.