Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7531 reviews73 reviews have no rating
- j
fast and efficient
- j
fast and efficient
- j
fast and efficient
- a
OJ was a great help today with a difficult client
- b
Thank you for haveing patience with me!
- k
I didn't realize there was an 800# to call, so the rep informed me of that number along with the support website.
- s
Debanjnan knew how to fix my issue instantly and made it a quick and easy process! Thank you!!
- j
Fast and efficient
- l
As always the representative was kind and helpful
- m
Wilson was a big help.
- j
Always Thorough and polite
- j
Always Thorough and polite
- m
OJ is always on top of things. She took the time today to integrate an existing acct into our review site. She kept me updated the whole time.She did a great job!!!!
- a
She was very helpful in a timely manner..THANK YOU AGAIN!!
- g
Quick and efficient support, thank you. Praveena knew exactly what to do to help us.
- a
Praveen Reddy was really helpful and quick in fixing my issue.
- j
Always Thorough and polite
- j
Always Thorough and polite
- j
Always Thorough and polite
- f
Fantastic platform and support!
- k
Rishi was awesome with my training! Looking forward to seeing this product work even more than it already has!
- m
Top quality review management Pros: We have greatly appreciated the integration with our operating system to send out requests for reviews to better improve our business processes. Cons: None so far. We have been satisfied with the function and follow up to address any issues.
- m
Birdeye has been great asset for our business. The staff is always helpful and want your business to succeed.
- j
Good Product, but BEWARE of Billing Practices... VERY hard to cancel, no renewal reminders, etc. Pros: The product works as advertised, even though there are competitors that are far cheaper. Cons: They nag you constantly about upselling different features. They call frequently to offer "support", but it is really just sales. They notify you about EVERYTHING except when it is time for billing renewal, which they do automatically with no notification, no way to cancel, etc. Really irritating service and deceptive billing. Overall: Wanted to get reviews from customers for our business. The product did an ok job at this.
- j
Clear and persistent communication.