Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7531 reviews73 reviews have no rating
- l
Avinash is thorough and quick!
- k
Piyush is extremely helpful and knowledgeable, kudos to Piyush!
- p
The support I received was very helpful and timely. Thank you for your help!
- j
Support was very knowlagable and helpful. Thanks
- c
Ankur called to follow-up on a support ticket we were working on yesterday. He was able to provide me with guidance on how to continue finding solutions and he was also able to guide me to updating the SOT on an unrelated issue and save the day! Thank you so much for your excellent support!
- h
Response time and problem solving are impeccable!
- c
The people on this call were able to figure out that some of our brands had current contracts with Birdeye. While this was something that we will be working to solve, maybe we should add a step to the implementation which checks a brand and let’s us know automatically.
- c
Ankur was very thorough and walked me through steps so I can eventually do these things myself. His personable personality made the process much more enjoyable. Thank you for your help, Ankur!
- a
We love BirdEye! Best in the Biz!! Always efficient and helpful with their services.
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- m
Birdeye keeps us present on social media. Birdeye helps drive potential clients to our website and social media. PROS I like Birdeye. It has many options to help direct and manage multiple social media sites; and it’s user-friendly. It also offers options for auto-reply and auto-populate. This feature helps streamline the process when replying to client reviews, comments, and inquiries. CONS Nothing at the present time that is least helpful when utilizing Birdeye. REASON FOR CHOOSING BIRDEYE ease of using , user-friendly, professionalism and availbility of Birdeye support staff VENDOR RESPONSE Thanks for the great review! Replied August 2023
- n
Beautiful
- e
awesome
- p
Nidhi Verma was very attentive to my issue and very informative. I appreciate the wonderful customer service that was provided me. As it turns out it's a issue with the way Chrome is on my computer.
- j
Thank you the troubleshooting effort was seamless and very professional.
- l
Thanks for your help and quick response.
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Efficient and thorough as always
- j
Electric Plus,Inc. 11199 Lake Bluff Road Jacksonville Fl Hired an electrician to wire a box for hot tub. However could never get the correct box. Called Electric Plus, Inc. and within one week I had the proper box installed and hot tube functions properly. Electric Plus was very professional and timely. Did what they promised, when the promised. James J. Elliott
- b
Quick service and great information to resolve my problem.
- w
We are new to using the BirdEye Chatbot. I had very specific questions about how to implement after hours answers from Robin. Support representative gave good directions and suggestions on how to maximize effectiveness of our answers to patients when we are not available for phone calls.
- p
Can’t believe that I got a callback so soon. Excellent explanation. Will use Birdeye more often