Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7471 reviews73 reviews have no rating
- b
it was nice that they called me. thanks
- m
At first it was hard to get a hold of my adviser, but I found out that communication via email was more effective.
- m
- l
the trainer was fantastic! very patient and full of energy
- j
Tenmay was a big help -- and the calming voice I needed to hear at the moment. Very knowledgeable and willing to walk all the way through to a solution.
- d
Arpit was very thorough and answered every question that I had and even questions that I had no idea I would have. I am very pleased with my purchase and with the implementation thus far. Thank you so much.
- d
Great product. Great implementation. I am so pleased that I purchased this. Thank you BirdEye!!!!
- d
Great staff and relevant direction on share chat mlm
- t
The gentleman I spoke with was very helpful and helped me with postings on facebook.
- k
Highly recommend. Great customer service. Jacqueline was awesome
- l
Not only did he help me with my questions, he was proactive in helping me with some additional support on the site.
- k
Excellent service , great atmosphere spa like . Great team. Very detailed education on heath and wellness .
- a
Always great, friendly, and fast customer service!
- b
The tech support representative was great. He worked with my web developer and fixed the problem with the API not working on my page. I am very happy with the service.
- k
Support quickly assisted in my quest. Very responsive, knowledgeable and personable.
- k
very great company to be partnered with
- c
Very helpful and knowledgeable agents
- d
- d
This is a hidden gem for small businesses.
- t
Great experience!
- c
I would love it if when reviews are left, they have to select a star rating. We've had a couple people leave good written reviews but not choose the star rating. I go on sites and they won't take my review until I've left the star rating, so that would be a big improvement in the future. Your customer service dept always helps us with this promptly and I appreciate that. However, i would like an email instead of a phone call to add the star rating. Thx!
- t
- m
Your rep was up to speed, knowledgeable and funny. She made a stress moment into something simple and not as scary as we though. Even though we are not so techy she helped us understand the basics and offer any help that we may need in the future.
- f
I'm really looking forward to working with BirdEye. So far my experience with their sales team and onboarding was great!
- j
This is a must for customer service and the company "itself" is a reference on customer service. Very satisfied :)