Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7471 reviews73 reviews have no rating
- h
Game Changer Pros: So Easy to Use! Immediate Results! Quality Control at its finest! Cons: I don't have any negative comments about this software. Overall: We had been in business for about 15 years when we started using BirdEye. We had hard copies of reviews but mainly had a few select people hitting review sites to complain. Our reputation was not accurately reflected online. When we started using BirdEye we immediately started see all of our positive reviews being posted online. We could also have the opportunity to fix problems with unhappy customers before they became a problem. I couldn't be happier with this product!
- r
I've been a customer for about 1 year. I came in a skeptic as I had had a very ordinary experience with Reputations.com. I've been pleasantly surprised. BirdEye thus far has been excellent. Their customer service and follow up have been admirable.
- n
Great company. Very effective review system.
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- j
Best Service and very friendly and helpful..
- l
Excellent training staff and very user friendly software. We look forward to using all the options available.
- m
I have had my spa for 12 years; however, since being with BirdEye, our business has definitely increased due to our phenomenal reviews. Thanks, Birdeye!
- p
After months of researching companies and trying out a few platforms we found Birdeye. We are moving the 3 companies we own to Birdeye. In our experience they provide the best solutions for managing feedback/customer service and generating reviews. Their customer service is exceptional and they are constantly working on new features which will keep them ahead of the pack. The devil is in the details, and they have the details nailed.
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- a
BirdEye is s great tool for your business to receive reviews and has been a great way to market our business!!!!!!!!
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- j
BirdEye has significantly helped our reviews. It is easy for our patients to post their review and does not intimate them. We have many seniors who arent comfortable with smart phones. Thank you, BirdEye!
- s
Best Onboarding and customer service anywhere. This service immediately improved our review ratings across multiple sites!
- s
Best Onboarding and customer service anywhere. This service immediately improved our review ratings across multiple sites!
- c
LOVE BIRDEYE!! ITS MADE MY ONLINE REVIEWS SO EASY FOR MY PATIENTS TO DO. THANK YOU GUYS!!
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- t
highly recommended for business LOVE IT!!!
- s
BirdEye has been very instrumental in growing my business and increasing my online profile in the past year.
- t
Great company easy to do making a big impact
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- b
Great customer service. Delivered results that we were looking for.
- k
BirdEye has been an integral part of our marketing strategy over the years. BirdEye allows us to make it easy for happy clients to leave 5 star reviews but even more importantly when someone is unhappy we are quickly notified. Then our office manager is able to get in touch with the client and handle accordingly. We find that regardless if a potential client is referred to us from a past client, finds us online, or through local marketing they all to their research by looking us up online, reading reviews on website, and other 3rd party sites like Google and Facebook. One of my favorite new features has been the added service of webchat. I am constantly surprised at how many of our potential clients utilize this feature but also allows us to quickly communicate with past clients when they have questions and just need a quick answer. Overall our experience with BirdEye has been incredible, we are so thankful for the platform they provide for small businesses and their amazing customer service.
- j
We are just starting to use this app, but it seems to be doing what we wanted to do, that is, Providing a user-friendly wait for our clients to review us.