Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7521 reviews73 reviews have no rating
- p
- b
Very knowledgeable and courteous , from the moment the call was connected to the end of the call.
- s
- t
My hygienist Yolanda was very thorough and great. She made me feel very comfortable and I don't feel afraid coming for a dental visit. Everyone is very friendly here. I have been coming to Downtown Dentistry since my first tooth appeared. I am a teenager now and still like coming for a regular visit.
- c
A really great group to work with to increase positive online presence for our dental office. Nick was very easy to work with and made the initial integration and on-boarding easy.
- l
- d
Extremely knowledgeable staff who provide excellent customer service! They are a dedicated, organized, and professionally run team who are always ready to answer questions and get the toughest jobs done properly.
- r
- c
Great Company & Service
- b
Great Service!
- r
I submitted help tickets during my first experience with setting up clients and found the one on one onboarding excellent and the ticket support timely and thorough. Same can be said about my sales rep who patiently answered all my questions.
- f
Anjit & Mayah are a pleasure to work with. Very knowledgable about their product.
- k
BirdEye's service is friendly, generous and smart. Their system works wonders and they help you every step of the way. You don't need to be an expert to successfully manage your account. Their delightful staff, like Sahil and Nick are always just a WebChat away and ready to assist you, taking their time to answer every question without ever rushing you. My team and I are very grateful. The Review Kings get all 5 starts! ;)
- b
Hands down best reputation management platform on the market. Many features and functions, but I use primarily for automating the review process. We use a POS called Mindbody and Birdeye integrates directly with it to automate the review gathering process completely. Hands off for the business owner. Highly recommend!
- j
- j
Excellent service and product! I would highly recommend.
- m
Very helpful and responsive support team - they fixed my issue and then answered my questions about my error. Great support!
- r
Looks like a great platform and I'm looking forward to seeing what it can do for us.
- l
If you are not using Birdeye for reviews...…..you're missing out on GOLD! So much is offered and you do very little! Businesses need Reviews but who has time to monitor them. Does it all for you for a reasonable price. Customer support is also VERY helpful.
- a
Great service!
- b
Support was thorough. The software flows logically, I was apple to follow how I would use the program to grow my business and reviews.
- f
- m
Our practice absolutely loves this company and all it has to offer. Finding out that it was started by a dentist whom understands the industry in and out and the importance of our amazing patients feedback makes it that much better. This company has more then quadrupled our reviews since we started using them. The results are outstanding and the response from patients as the reviews have added up is amazing. Oral Surgery of Tidewater highly recommends Birdeye. Thank you all for what you do, you have helped our practice immensely.
- i
Birdeye really takes all of the time necessary to understand their clients in order to give them the best experience possible. I highly recommend them.
- l