Our reviews
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4.9
7525 reviews73 reviews have no rating
- e
I appreciate the constant check ins to resolve the issue of the notifications not coming in correctly.
- h
Support was great and informed.
- m
Problem solved and representative friendly
- p
Gulshan Jha was very helpful and professional. A pleasure to work with.
- j
Amazing customer service! Very fast response with the answer to solving my problem!
- m
Nate has been awesome to work with. He is always very helpful and really takes the time to help me understand the program.
- a
Always grateful for AJ's expertise and help!
- l
The is was resolved
- g
The problem review was removed as asked! Easy Peasy.
- b
Your customer service is FANTASTIC! It's prompt, knowledgable, accurate, and thorough - can't be beat!
- t
My only issue is that you didn't contact us about the expiration of our security certificate as you have done in past years.
- t
Very knowledgeable and conveyed the information in an easy to understand way!
- k
Our rep did a nice job with answering any questions we may have and showing us the Birdeye site so we understood how to manage it.
- n
Tanmay was very helpful and make sure to take the time to ensure we full understood the system and next steps. We admittedly took a little bit longer to get launched, but he was very patient with us during the entire rollout period.
- j
I love the instant messaging and video chat the best but the review feature is great too
- n
Love the support I get from Birdeye. Sumeet has been there for me since Birdeye was first mentioned to me and Jarod, our account manager is superb.
- s
Always a great experience!
- b
love you guys
- t
Great support!!
- m
thank you for your speedy service, the issue was fixed less than 24 hours.
- k
Once again, the Birdeye team went above and beyond to help me solve an issue! The customer support staff are always so helpful and patient, thank you Birdeye!
- w
Very helpful
- k
Birdeye is a great platform that drives reviews and interactions for businesses.
- k
Needed help quick, got what i needed in a quick time frame.
- j
Been using BirdEye for several years now. Support has always been great, responsive and very helpful.