Our reviews
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4.9
7452 reviews73 reviews have no rating
- r
Thank you for your help!
- j
My new account representative Ujjwal Singh was extremely helpful and patient with me as we corrected a myriad of mistakes within our account. I'm sincerely hoping that our work together will result in positive reviews from our customers. (NOTE: Prior to this call, I had received very poor service from Birdeye, and was considering a vendor change. I'm looking for a positive result from this recent interaction.)
- j
Husain was very efficient, helpful and patient with me.
- m
very responsive and good follow up.
- v
Sumeet was very detailed, attentive and he was able to help us resolve our problem efficiently.
- d
I want to send out a huge thank you to Gulshan Jha for his patience and understanding in guiding through the reconnect/updating process. I had to reschedule several times yet he was professional and extremely courteous towards me. He made the process fast and simple. Once again, Thank You Gulshan!
- a
Jacqueline and Rohtash are the best when it came to my integration needs. Thank you both very much!
- h
The rep I have spoken to has explained briefly what the issue was and pointed out how we can best resolve the issue.
- s
As always, great support!
- m
Sumeet was incredible! He helped me fix our issue so quickly and I had no issue getting a hold of him! Thanks Sumeet!
- a
The support was excellent!
- g
- d
Everything was great except that specialists didn't update me on the problem so I had to ask them about it again and again. Other things were great, thanks for help
- l
Response was quick, as was the resolution. Thank you!
- h
Within less than a business day a resolution to a request was found, reported and trained. Many thanks!
- r
I received stellar support from Srijan. He was extremely knowledgeable, thorough and kind. He helped us come up with a solution so we can keep using BirdEye even though we switched to a new practice management system that is not integrated. We really appreciate the help. Thanks for the wonderful customer service.
- h
Support representative is very responsive and detailed.
- c
Support was great
- t
Always provides a solution and makes it easy for me to understand. Always provides timely communications and resolutions. Superb service to our team!
- n
He was helpful and efficient.
- a
First time integrating with Booker and she helped make the process go smoothly.
- n
Thank you for handling this so quickly!
- j
The support was fast and accurate. I didn’t have to check in for updates and everything was resolved quickly. Very impressive.
- s
quick solution for printing a review. Even though that wasn't a direct option I was given a workaround solution.
- l
Always lovely and professional service. Thank you!