Our reviews
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4.9
7525 reviews73 reviews have no rating
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As always, the rep was helpful and well informed. Always nice to know that support is available whenever any questions come up.
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Thanks
- f
Nidhi was very kind, informative and had helped me out immensely with my issue. The best part was that she followed up with me 2 days later to make sure everything was working alright. I found her to be exceptional in her customer service and very thorough in solving the crazy problems that were thrown at her! I wish her good luck with her career, and i think she is an asset for Birdeye!
- e
Thank you BirdEye!
- b
Great customer service from the tech support person. Quickly addressed and fixed the issue.
- t
The solution to my issue was quick and easy.
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Thank you
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Thank you!
- a
Don, Divya and Shivani are AMAZING and super helpful!
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Always in top of our questions to make sure were happy with the product.
- b
Very quick and responsive to questions while making sure I'm completely happy with the outcome.
- s
The team member was very clear in her explanation and helped me understand what to expect.
- d
I can't say enough about you all. Customer service is extremely important to me, so I consider myself an extremely picky individual when it comes to service. Birdeye never ceases to exceed my expectations.
- j
Divya's the best, appreciate her calling to check in
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Great service and support.
- a
Thank you!!!!!!!
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I <3 Birdeye
- a
Thank you Divya, Don and Shivani for helping out on this!
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It worked, thank you!
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Super helpful
- l
The best agency partner we've ever worked with. So professional and amazing customer service. 10/10 would recommend for listing and review management.
- a
I believe Rohtash, has provided the fastest resolution EVER!!! Thank you!!
- w
I have had many issues in the past with Birdeye- but recently, the support and responsiveness has been super incredible. Especially with one team member, Himanshu Goswami- He is the sole reason I am still with Birdeye.
- f
The gentleman that assisted me was very professional and resolved my issue.Thanks
- l
Quick service.