Our reviews
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4.9
7524 reviews73 reviews have no rating
- s
Hussain was awesome!!
- t
I couldn't find content on the website about the upcoming "Automatic response to reviews" being turned on September 21st, and the survey wasn't clear. Support couldn't seem to see whether I had opted out in the survey. Very happy to receive a phone call to resolve.
- v
- r
It took awhile, but we got it done.
- p
Great work and thank you for resolving my issues.
- m
Very helpful
- l
Roshni was great!
- a
Thank you so much!
- k
Girish is helpful. Answered all questions.
- p
We were having an issue that was hard to explain but support was able to understand and solve it in a few minutes!
- c
very responsive and fixed this issue quickly
- p
Great turnaround thank you
- s
Thank you Birdeye! You're the best!
- l
Email I received to update our data. Making sure it wasn't phishing.
- r
- b
Representative was extremely helpful.
- e
I received a response and solution very quickly!
- s
The Birdeye Team are always so quick to help me and they really come to conclusions to resolve my issues in a timely manner. basically YOU ROCK!
- l
Hussein was magnificent, knowledgeable, polite and effective!
- b
Prompt, courteous, thorough, knowledgeable response.
- k
Nidhi Verma was very patient and understanding and was able to help me right away. Thanks Nidhi. Now give this girl a raise please!
- m
Thank you so much for responding so quickly and helping me out! :)
- d
Even though there were some odd system errors, the Birdeye team was able to find a solution that resolved our issue. Thank you very much for your help! You're a great partner to work with.
- j
Support never fails. Even when the documentation fell short, your service representative did not. He was able to add clarity to a new process.
- k
Abdul was extremely communicative and worked hard to get this issue resolved. Great customer service!