Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7452 reviews73 reviews have no rating
- m
Timely efficient kind. However he did sign me up for a conference today at 1 eastern for a chat about web chat and no one called.
- b
Hands down easiest and most supportive onboarding experience ever. I have been working with Ankit for the past several weeks as he helped introduce me to the platform and ensure that all my features were working correctly. Ankit surpassed my expectations by not only showing me the available capabilities of the platform but also by ensuring that I actually knew how to use the features myself and booking multiple calls with me to discuss strategy and answer additional questions that came up during the week. I am very excited about working with Birdeye because of Ankits great customer service and care in addressing any and all of my questions or concerns. Thanks!
- j
Excellent Customer Service Team, led by the Best in the Business Ujjwal Singh.
- t
Thanks to the Chat feature!
- a
lets gooooo
- n
Thanks for the timely resolution of the issue!
- n
Super efficient and appreciate the solutions offered!
- m
This is a test.
- a
Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go!
- a
Thank you!!
- k
Rohtash was great, but it took way too long to get a resolution on this. The problem was first noticed July 20th and there was not a resolution until September 8th.
- k
Nate has been amazing and very patient. Weekly meetings to keep us focused on our timeline has been critical for our Team.
- j
Excellent customer service Team led by the Best in the Business Ujjwal Singh.
- j
I contacted the support team about a question I had and I received a quick and detailed answer. They contacted me, as they said they would, as soon as they had more information I needed. Really appreciate the time and hard work!
- d
- s
Srijan was on it. Great communication and very helpful.
- t
Thank you for your help! I appreciate it!
- a
Rep has been very responsive throughout my case and was able to jump on a meeting right away to help me resolve an issue.
- w
Great rep, problem solved!
- m
Efficient service
- l
He was very patient explaining everything and helping me to navigate to cross check the issues. Very kind, knowledgeable professional
- a
I <3 Birdeye
- m
I'm very happy with the service and hospitality. Thank you
- g
test
- g
Roshini addressed my concerns in a very effective manner.