Our reviews
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4.9
7452 reviews73 reviews have no rating
- g
I appreciated that I was called back after I left a message.
- s
I actually reached a live person!!
- a
Ajay and Prajval were wonderful at being diligent in contacting me while I was having cellular technical issues. Thank you both.
- j
great tech support--Avinash and Divya are rock stars
- a
THANK YOU DIVYA!
- a
Divya is outstanding!
- a
Thank you
- k
- r
The rep showed me what to do
- m
He was very polite and very educated on his job.
- m
Thanks Avinash for the quick response and resolution to my inquiry.
- h
Always get a quick response and resolution to any issue.
- k
I chatted Birdeye this morning over an Integration issue with FB. The chat was answered instantly and within a few minutes they had walked me thru a resolution. Thank you! A+
- d
Super quick response that fixed my issue.
- a
Thank you for your help with our online reputation service
- d
just thought it was not explained enough in original email and would have eliminated any follow up or questions if worded different in email about opting out of survey responses.
- f
EVERYTHING WAS GREAT - DIDN'T HAVE TO WAIT TO SPEAK TO ANYONE - THANK YOU
- s
Birdeye kept reaching out to help me solve my problem. Thank you so much!!
- b
Prompt, knowledgable, courteous service
- m
he was great!
- j
There was a technical issue while connecting the social media accounts and the team was amazing! The issue was resolved quickly, professionally and everyone I spoke with so far has been so nice. So far Im off to a great start!
- m
The support meeting was 5 minutes long because Sumeet was able to address and fix my issue immediately. Great experience
- c
Excellent! I cannot believe how quickly my request was taken care of!! Thank you!!
- l
Srijan was extremely helpful and knowledgeable. He took his time to go over the issue which had called twice within last week but not resolved satisfactorily. He changed and fine tuned some settings for the time being so that we would have the possibility of getting more reviews. He also connected remotely and helped to establish Instagram and Facebook integrations successfully. I am glad he answered my call because I am very confident the issue is resolved.
- j
Quick and accurate solution!