Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7452 reviews
5
6990
4
353
3
36
2
0
1
0

73 reviews have no rating

4.9
910 reviews
4.7
38 reviews
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  • r

    Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!

  • f

    thank you

  • a

    Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.

  • r

    My question was answered in the same day. Thanks for your help!!

  • g

    Great service people

  • c

    Husain was extremely patient and helpful! It was a breeze working with him to resolve our issue!!! Great customer service skills!

  • j

    Very helpful and quick to respond/resolve

  • a

    Thank you!

  • k

    Great customer service! Well done!

  • a

    Avinash is awesome!

  • m

    DB did a great job helping me resolve my issue and worked with my schedule when something came up last minute. I appreciate the help!

  • j

    Very easy to work with, thank you!

  • k

    Always helpful and always a great experience!

  • e

    I appreciate the willingness to expolore adding new features based on customer request.

  • f

    They resolved the issue immediately, and most important followed up checking that it was done correctly! Great job

  • d

  • l

    We signed up with Birdeye only a few weeks ago and I'm amazed at the fantastic results we have gotten in such a short period of time. My onboarding expert Abdul has been delightful to work with. He has taken the time to thoroughly review the software with me, has addressed all my questions and concerns and has been so accommodating. I really appreciate his expertise. Great program and great customer service

  • n

    super fast, detailed, and professional response! resolved my issue quickly

  • a

    Great customer service! Answered all my questions.

  • e

    Always helpful and quick to respond.

  • s

    Agent was quick and professional

  • s

    Girish was very helpful!

  • a

    Birdeye makes communicating with customers so simple and we're getting more reviews than before. I enjoy working with our account representative Ayush because he is patient and thorough.

  • m

    He provided the information and solution I needed in a timely manner

  • m

    Sumeet provided awesome customer service and went the extra mile by providing several solutions.