Jan 15, 2021
Birdeye launches text-based ‘Pulse Surveys’ to drive higher response rates
NewThese surveys can help get a more accurate response, quickly from customers.![Birdeye launches text-based ‘Pulse Surveys’ to drive higher response rates](https://d3cnqzq0ivprch.cloudfront.net/support-api/production/birdeye-launches-text-based-pulse-surveys-to-drive-higher-response-rates-1610708015265@1610708015265.gif)
With the launch of pulse surveys, businesses can now double their response rates with two-way text surveys. Pulse surveys are generally short surveys sent when the experience is still fresh in the customer’s mind.
These surveys can help get a more accurate response, quickly from customers. To learn more about setting up pulse surveys, read this support article.