homeresourceswebinarsClose the messaging gap: Serve customers on their own terms
Free Webinar

Close the messaging gap: Serve customers on their own terms

Missed messages lead to unhappy customers. Unfortunately, with all the different communication channels that customers use, it’s easy to let messages slip through the cracks. Join us as we speak to Sabrina Modesitt, Senior Director of Operations at StoneCreek Communities, about how her team stays on top of all interactions from text, email, chat, Facebook Messenger and even voicemail - and keeps customers delighted.

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In this webinar, you’ll hear:

Highlights Image 2258035611_1616987205387
  • The challenges of staying connected with customers at all times
  • The price businesses pay when they fail to respond to customer messages
  • How to be present on all the channels that your customers expect you to be on without draining your resources
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Who you’ll hear from

Dhiraj.nallapaneni@birdeye.com 1574756330672

Dhiraj Nallapaneni

Customer Experience EvangelistBirdeye
WebinarPresenters 1607990120665

Sabrina Modesitt

Senior Director of OperationsStoneCreek Communities

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