Business Development Manager, Mid-market (IND) at Birdeye in Gurugram, India - Apply now!

Why BirdEye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

What You'll Do

Birdeye, a next-generation customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers, is looking for a high-octane, seasoned leader with competitive drive to build, manage and operate a best in class team of BDRs. As a BDR Manager, you will drive the company's high growth numbers and play an integral role in the success of the sales organization. 

Responsibilities

• Hire, train and manage a team of India-based Business Development Reps (BDRs) who are focused on cold-calling and setting meetings for US-based Account Executives that will drive successful business
• Drive strategy and vision for the team in support of sales goals and create a scalable infrastructure to support our high growth
• Partner with Sales, Marketing and US-Based BDR teams to establish outbound strategy
• Work closely with Sales Operations to establish, enforce, and improve team efficiency, effectiveness, and reporting

•  BA/BS degree required
• Experience prospecting and leading a team who prospects into medium and large size businesses in the US.
• 3+ years of success building, leading, and managing a team of BDRs, or inside sales professionals in a B2B technology company selling into US markets.
• Proven abilities to think strategically and influence cross-functionally to drive results
• A deep level of experience in sales development best practices and developing, coaching, and scaling sales development teams
• An outstanding history of leadership, strategy and analysis
• A track record thriving in a fast moving, entrepreneurial and self-starting environment that leverages creativity and insight
• Outstanding organization and time management skills
• High degree of business acumen
• High attention to detail while being able to multitask

Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.