birdeye-textured-logo2023 Digitial CX Innovator Award Winner

Amanda is actively looking for ways to innovate processes within the real estate industry to cater to her clientele's digital expectations.

Amanda RappeMarketing Manager at Gillott Home Team — Licensed Oregon Brokers
Amanda Rappe

Digital CX Innovator Award

This award honors individuals at the forefront of revolutionizing and advancing the field of Digital Customer Experience. Individuals who have the ability to harness cutting-edge digital tools and platforms, and their commitment to pushing the boundaries of what's possible in the digital CX landscape.

Amanda’s Award-Winning Journey

Amanda’s journey is one of dedication and innovation, inspired by a deep understanding of her clients' needs. Acknowledging that many of Gillott Home Team's clients lead fast-paced lives, Amanda set out to simplify and expedite the review process. She introduced branded QR codes and accessible quick review generation links, empowering clients to share their experiences effortlessly.

Amanda's forward-thinking approach ensures that feedback is never missed and captures valuable insights at pivotal moments in the customer journey. These insights garnered through Amanda's relentless pursuit of excellence, have become the driving force behind Gillott Home Team's continuous improvement.

Amanda stands as the proud recipient of a well-earned award. Her journey is an inspiration for all.

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