Our reviews
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4.9
7521 reviews73 reviews have no rating
- j
We love Birdeye! We have had a great working relationship with Birdeye for 4 years! Pros That it is easy for patients to write reviews. Cons The cost. I think it should be a bit cheaper.
- r
BirdEye Dashboard Prompt notification of new reviews. Pros I love that one dashboard shows all my reviews. Cons I do not dislike anything so far so good.
- r
Great Reveiw Managment Site Birdeye has really giving us a sense of how were doing as a company it allows us to view incoming reviews so we can approach them and answer a clients concerns quickly We also really enjoy how it emails us the reviews that were submitted there star rating and the customers comments and concerns . I would highly recommend this software to any one looking to get a handle on there business from the reveiw stand point Pros Its easy to use my company started using the software about a year ag and we really enjoy it, were pretty competitive in my office so we all really like that it tracks who sent them there average review rating and how many were opened and submitted it really gives you a feel for how your doing on the customer service front Cons I wouldn't say its a con per say but we have noticed the site runs a bit slow and submitting a review request does take a few moments, but other then that were happy with it
- k
Great Reviews Easily Posted by your Patients We have had the software since 2016, and have received 100's of great reviews. It has definitely been worth the investment for our office. Pros This software allows patients to post reviews easily as it automatically identifies where they already have accounts. There is no need for them to log in or create an account to write you a great review. Cons I wish there was a feature where we knew which patients were going to have reviews sent. Families have the same email for several members, and sometimes they receive an email when they have already written a review. I would like a dashboard where I can control who receives an invitation to review.
- a
Birdeye We have been highly pleased with our experience with Birdeye. We would recommend it to any small business that is looking to get some reviews. Pros I love how easy it is to use! It is very user friendly! Cons I don't have anything that I don't like about this product. It's a very good tool to use!
- r
Best advertising investment ever Before Birdeye we had few google reviews. Now we have many. Pros It gets people to post reviews. It also lets me know instantly if a patient has an issue so I can rectify it. Cons No complaints. Support was fantastic the one time it shut off.
- e
Exceeded my expectations We have used birdeye to successfully solve poor google review ratings for many of our clients. Pros Birdeye has an excellent way of bringing all the data you need into one place and providing the management / user tools you need to engage with clients and teams. The real-time notifications, review dashboards with goals and targets, and user management are my favourite features. Cons At times I found it hard to navigate between master settings and client settings. But once I got the hang of it, no issues!
- c
Easy Peasy We have dramatically increased the number of reviews our office gets. I love the monthly reports breaking it all done. Comes in very handy for our marketing meetings! It's an excellent marketing tool. Pros Love using Birdeye. Our reviews have increased by 200%!! The options we give our clients make it very easy for their use. At my end, its so easy to send a request. You can follow up anytime to see what's going on with the request. The dashboard is great - shows all of our information. We also get monthly updates letting us know our numbers. Cons I haven't had any issues. Very user friendly.
- k
Great tool for small business Before BirdEye we had very few reviews. Now we have over 100 reviews in less than a year. Pros The links are easy for my clients to use. Cons I wish I could re send link from phone app.
- t
Exceptional results with Bird Eye My experience with Bird Eye has been exceptional. I have gotten many new clients by using this as my review software. Pros I like the ease of use with Bird Eye, the great customer service and the variety of places the review can appear. I also like the appointment option- people have reached out to make appointments using Bird Eye. Cons I Have not found any complaints with Bird Eye, it has actually been quite seamless.
- p
Easy to get revies Mostly it's easy to keep track of all the reviews across the web. Pros Makes getting reviews automated. Patients use it on their own time. Cons The interface can be a bit more user friendly.
- j
Great service for any business! Our business has experienced tremendous positive reviews since we started using BirdEye. Pros This service fixes the major problem with what is wrong with review sites! Cons There is nothing that we didn't like about this software.
- a
Great Product for getting reviews!! Used to have a hard time trying to remember to send a review request. This had made it so simple! Pros Super easy to use! Make requesting reviews quick and painless. With just a few clicks you've asked for a review. And I love how it will publish your reviews to FB, Realtor.com and Zillow. Cons At this time, nothing. Everything is working smooth
- c
Helped my office tremendously I am a office manager at a dental office. After using BirdEye for about 2 month we started doubling the new patient we were getting per month. We were getting 10-15 new reviews per month which BirdEye made it easy for the patient to leave. It’s heped out my office a ton! Pros Not having to do anything to send out the review. BirdEye works with the software I use in my dental office so I don’t have to do anything to get the reviews sent out. Cons It would be nice to have someone call and check in making sure you know if there are any new features that are added.
- a
Great Pros Easy was to connect to clients to get their input on how their experience was Cons Cannot think of anything at the moment.
- m
OPPERATION MGR WENT FROM A 3 TO A 4.75 IN LESS THAN 6 MONTHS Pros GREAT HELP IMPROVING OUR IMAGE EASY TO USE Cons THE CONFIRMATION SENT MADE OUR REVIEWERS WORK HARDER
- b
Easy to Use Pros Simplicity in sending review requests. Patients have stated it was easy and fast to leave their thoughts! Cons At this point we are enjoying the product!
- e
New to the platform, but so far everything seems great. Customer service is excellent.
- t
Babette was outstanding at getting us set up and the service has been working very well!
- k
So far, a great experience.
- p
Amazing onboarding experience with Anne.
- a
- m
my experience with servpro was a great one. They are very professional and courteous quick to respond. I would highly recommend Servpro of Southern Delaware County
- k
We were appreciative but skeptical of the advertised improvement in web presence. Yet, we found that the Birdeye pudding has been proven. The number of Birdeye reviews--in less than 1 year--has exceeded 80% or more of the number of reviews we were seeing after 3 to 5 years with a competing service. Wowzer!
- e
Simple is great in business and you made this very easy to execute.