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Wicked Campers Sydney
- RV Rental
- Caringbah, NSW
About this business
Location details
23/25 Erskine Rd, Caringbah, NSW, 2229, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
WARNING - Do NOT Rent from this Company! WICKED CAMPER is an extremely unprofessional rental company. We rented a vehicle that was supposed to give us the autonomy of travelling and sleeping wherever we want, but from the first day we realised the fridge, light and pressure water (to shower) were not working. We contacted the number that was given to us, but struggled to get answers from them, and ended up changing our plans, which was most costly for us, as we were not given any solution. When we gave the car back, the lady... read more
Business response:
Hello, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
We had a really disappointing experience with this campervan service. - The van felt very unsafe to drive, which made our entire trip stressful and uncomfortable. - The bond refund process was a nightmare. It took 35 days to get our bond back, even though the policy says refunds should be processed within 7 days, or up to 30 days in rare exceptions. - The location isn’t at the airport, so we had to spend an extra $20 on taxis for pick-up and drop-off. - The interior design was poorly thought out. The cushions for sleeping we... read more
Business response:
Hello, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
My experience with Wicked Campers Cairns was extremely disappointing. The pickup location was in disrepair, more akin to a run-down beach shack than a professional rental facility. I received—a 2010 Toyota Corolla—was dirty, with trash and stray hairs inside. The turnover time for cars was just 30 minutes, which likely contributed to the poor condition. The staff’s professionalism was lacking, and I struggled to reach the depot by phone. While I had good communication from the Perth office, the Cairns staff member was unhelp... read more
Business response:
Hello, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
Absolutely terrible experience. Zero information provided about how to use the vehicle and camping equipment on pick up. Petrol tank empty on pick up. Multiple broken items (eg only 3 of 4 chairs worked, fridge broke after one day, zippers and canvas of tents broken). Petrol cap broke and fell off. A bond was taken out of our account using a different company name and without any consultation. Took months for the bond be returned and only after threatening legal action. Never use this company.
Scammers operating from overseas. Campervan was not ready on agreed time, didn't even bother to call us. The provided car was then filthy, mouldy and unroadworthy, roadside service non-existent. Replacement vehicle had engine issues making it barely roadworthy. Went to VISA arbitration with them to get a compensation. NEVER AGAIN.
Booked 3 months in advance a van for 10 days from Airlie beach to Cairns, sent full payment upon reservation, had received a confirmation email to check in a week prior for then rocking up on arrival day to the agency whose said they didn't have a van and so had to book in for another company!!! They even didn't compensate anything for my 1st night of stay in Airlie beach, and I had to pay full amount with the other company whilst the refund from wicked campers took 2 whole weeks to come through. Never again...
-Smelt like petrol when driving -Explicit graffiti in interior of van -Thin mattresses -Photos not the same as what we got -$929 for 4 days - had to pay for 5 as minimum -outside scratched, dented and faulty left indicator light -pack your own bedding and pillows -some shops shut early so be prepared - especially if it’s cold -cockroaches in our van It got us from A-B but we ended up staying in accomodation because the mattresses where too thin and it was cold About the only good thing was novelty of mystery machine and that... read more
Booked the Scooby van months in advance as a present for my Scooby loving boyfriend, only to fly three hours, arrive to pick it up and be told they had changed the van to a plain white one. When I complained I was told it is their right to change the van and it was likely the last person had chosen to extend their hire. I questioned this as surely if the van is already prebooked the person has to return it. They said that was not how they worked. I asked where this was written on the hire agreement and was told it's just how... read more
Our car broke down in the middle of nowhere in Western Australia and Wicked simply left us (a family with 3 small kids) stranded and did not provide any help. The customer service doesn't deserve the name and simply does not answer to emails - a phone number is not available. It was totally chaotic. Roadside assistance left us with a rude "it is Saturday, there is nothing we can do until Monday" and on Monday their advice was "take the broken, unsafe car and drive to our agent in Exmouth and camp on their parking area". The ... read more
Frequently asked questions about Wicked Campers Sydney
How is Wicked Campers Sydney rated?
Wicked Campers Sydney has a 2.8 star rating with 502 reviews.
When is Wicked Campers Sydney open?
Wicked Campers Sydney is closed now. It will open tomorrow at 9:00 a.m.