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Wicked Campers Sydney
- RV Rental
- Caringbah, NSW
About this business
Location details
23/25 Erskine Rd, Caringbah, NSW, 2229, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
The van I received was unsafe, poorly maintained, and falsely advertised. It had a known transmission fault that caused it to overheat repeatedly, forcing me to pull over several times. Roadside assistance told me to “safe to proceed - just drive under 100km/h” — on a 130km/h highway - this is totally unacceptable and unsafe. The replacement van required fixing in a remote location. Several listed features were missing or broken, including a reversing camera that didn’t work. The depot handover was rushed and incomplete, res... read more
Business response:
Hey there, thanks for sharing your feedback! We understand your bond refund took a little longer than the 7–30 day timeframe outlined in our T&Cs, and we’re glad to see it’s now been finalised. Mechanical issues can sometimes happen on the road, but our roadside crew always works to get travellers moving safely. Your comments have been passed on to our team for review — feedback like this helps us keep improving the Wicked way. — The Wicked Campers Crew
To anybody thinking of hiring Wicked Campers be very careful be very aware. My hire in one word DIABOLICAL & very stressful . PROBLEM No.1: Relocation hire was confusing Hobart to Melbourne stated camper free (prebooked ) on Bass Strait ferry, only pay for the drivers fare, wrong all relocations out of Hobart stated same in reality I had to find a booking for the vehicle & myself & pay everything. PROBLEM No.2: Bond & booking fees $1100 for hire, their policy statement says bonds refunds take 30 days after drop off maybe ear... read more
Business response:
Hello Graham, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
We hired a camper in July and the experience has been awful from start to finish. The vehicle was handed over with no proper briefing and had multiple issues: broken tent zips, faulty power points, jammed drawers, unsafe equipment, and even diesel stored in the water jerry can. At drop-off in Perth, staff admitted the Broome depot vehicles “aren’t looked after,” confirmed there was no damage, and assured us our deposit would be refunded within 30 days. It’s now well over that, and despite repeated follow-ups, Wicked Campers ... read more
Business response:
Hello Beth, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
Avoid at all costs. They might be cheaper but the service you receive isn't worth it. I picked up the van i rented, which was half full of fuel (I returned it full so that I did not get any extra charges). I was driving around Tasmania and quickly found that the heater did not work which was great for -3 degrees weather. Fast forward over a month since I returned the van I have not received my $500 deposit back even though I have called multiple times I still get the "I'll escalate it for you, it will only be a couple of day... read more
Business response:
Hello Joel, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
Perth to Sydney relocation for 9 days. Front left wheel fell off the car three days after I picked it up in Perth. The studs were completely shorn off. During the incident, I incurred an injury to some of my ribs. The roadside assistance got the vehicle towed and took nearly two days to get me a replacement car. Head office didn't call me to see if I was okay after the incident. I had to put in multiple calls to get through over a few days. None of their representatives seemed concerned that I was involved in an accident due... read more
Business response:
Hello Justin, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
Van was a crapbox but fun all part of the adventure. The crap thing was is that they rented us the van with un roadworthy tires. One blew out, then we changed it looked at the others and they all have wires poking out of them. Called their roadside assistant and their response was to google my nearest tire shop pay for new tires out of my pocket and send them a receipt. Now have to wait 2 days for new tires in a van that shouldn't have been rented because its un roadworthy.
Business response:
Hi There, Thanks for sharing your thoughts. We understand the condition of the vehicle plays a big role in your overall experience, and we’re sorry to hear this didn’t meet your expectations. Your feedback has been passed to our operations team for review. If you’d like to share more details, please contact us at admin@wickedcampers.com. Cheers, The Wicked Campers Team
WARNING - Do NOT Rent from this Company! WICKED CAMPER is an extremely unprofessional rental company. We rented a vehicle that was supposed to give us the autonomy of travelling and sleeping wherever we want, but from the first day we realised the fridge, light and pressure water (to shower) were not working. We contacted the number that was given to us, but struggled to get answers from them, and ended up changing our plans, which was most costly for us, as we were not given any solution. When we gave the car back, the lady... read more
Business response:
Hello, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
We had a really disappointing experience with this campervan service. - The van felt very unsafe to drive, which made our entire trip stressful and uncomfortable. - The bond refund process was a nightmare. It took 35 days to get our bond back, even though the policy says refunds should be processed within 7 days, or up to 30 days in rare exceptions. - The location isn’t at the airport, so we had to spend an extra $20 on taxis for pick-up and drop-off. - The interior design was poorly thought out. The cushions for sleeping we... read more
Business response:
Hello, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
My experience with Wicked Campers Cairns was extremely disappointing. The pickup location was in disrepair, more akin to a run-down beach shack than a professional rental facility. I received—a 2010 Toyota Corolla—was dirty, with trash and stray hairs inside. The turnover time for cars was just 30 minutes, which likely contributed to the poor condition. The staff’s professionalism was lacking, and I struggled to reach the depot by phone. While I had good communication from the Perth office, the Cairns staff member was unhelp... read more
Business response:
Hello, We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com. All the best, The Wicked Campers Team
Frequently asked questions about Wicked Campers Sydney
How is Wicked Campers Sydney rated?
Wicked Campers Sydney has a 2.8 star rating with 487 reviews.
When is Wicked Campers Sydney open?
Wicked Campers Sydney is closed now. It will open at 9:00 a.m.