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Image Property
- Property Management
- West End, QLD
About this business
Location details
379 Montague Road, West End, QLD, 4101, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am just really happy that my nightmare with your company is finally over. There is no consideration for families with young children. I have fallen sick for the stress provocate from your poor management and lack of communication.
This agency is unprofessional & incompetent. As a landlord myself I would not recommend them. I applied for a property that I had been told had no other applications, however I was not able to view the property until Saturday. They asked me for further information to which I sent in. The next day they asked for more information that they could have asked me for the day before, holding up my application. They confirmed the completion of my application on the Friday afternoon and my viewing for the Saturday. To then get sent a... read more
Rudest person, Corrine answered my call on a Sunday afternoon, then complained that I was calling her on a Sunday afternoon. It’s a work phone number. Asked about a house 96 graham rd Lawton that is still listed currently on the website and real estate.com only for her to say it was taken last week, then hung up before I could ask her anything else. Remind me not to work with them.
Ineffective bordering on negligent property management. 3 months to repair leaking toilets and raft of maintenance issues never addressed thru tenure. Non responsive property managers and have asked repeatedly for customer feedback forms, never provided. They do not want their negligence recognised. I no longer rent the property but still receiving emails re attempted break in damage reported to police in January. No apology received to wrongly addressed emails. Still obviously not repaired for new tenant almost 3 mths... read more
This is the worst Real Estate Agency I have ever came across. My cooktop blew off while I was cleaning it and Image Property of West End made me pay the labour invoice for replacing it even though the electrician who did the job admitted to me that the seal was broken and for this reason unable to retain the water. The invoice didn’t mention the cause and the evidence got disposed. A total scam. My property manager was Rebecca Elliott, an agent who only works and listens for one party of the contract: the house owner.
Failed to show for a booked inspection. Wasted around 14 people’s time. Agent was named Nikkea. Wouldn’t recommend whatsoever.
Nothing but hassles from the get go! From broken sewer pipes-dirty house on arrival. As a tenant with image. You feel like a criminal. We have never ever had any issues before this place. This house was a disaster before we moved in! We stated our issues multiple times with both jasmine and talitha. With nothing being done for months! We were renting for 1 year. We moved into a dirty ant invested house. Coming from nsw, we didn’t have time to get there and check beforehand. However we stated and took photos of these issu... read more
I engaged the Image Property Camp Hill (later moved to Stones Corner) team to manage my investment property for me and unfortunately did not have a good experience. The tenant was more regularly behind on rent than they were up to date, and there seemed to be no action until I requested the manager to follow up with the tenant. When the tenant moved in, the unit was in new condition, when they moved out, it was left in a very poor condition. The carpets and tiles were not cleaned at all, there were scuff marks all over the w... read more
Worse experience ever had with Image Property and it was very hard to engage with Image property. I moved from Perth to Brisbane for work and till put my bond money and 2 weeks advance, they were very polite and after once I moved it it was a terrible experience. So after 6 months of contract finishes, I wanted to move out and again they wanted to get rid of my bond money for some repairing and it is disgusting !!
Frequently asked questions about Image Property
How is Image Property rated?
Image Property has a 4.1 star rating with 852 reviews.
When is Image Property open?
Image Property is closed now. It will open tomorrow at 8:30 a.m.