This profile has been claimed by the business owner or representative.
379 Montague Road, West End, QLD, 4101, Australia
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 
Image Property has blatantly breached the Residential Tenancies and Rooming Accommodation Act (RTRA Act) on multiple occasions during my tenancy. They took and used photographs of the property without my written consent for advertising purposes, which is a direct breach of the Act and the Privacy Act. They failed to issue water bills, meaning tenants are not legally obligated to pay for water usage. They attended the property without proper notice or consent, violating the tenant's right to quiet enjoyment. Worst of all,... read more
Business response:
Hi there, We acknowledge your feedback and understand that you’re unhappy with how this matter has progressed. As this situation is ongoing, we’ll continue to communicate with you directly.
They don't pay their contractors.
Business response:
Hi Ilmo, we take all contractor agreements seriously. Please reach out to us directly at 1300 665 134 so we can look into this for you.
Disgusting treatment of tenants by their property management team (Jessica Liu specifically). Family members rented a house through Image Property Aspley and from the get go it was clear what their priorities were. There were countless occasions where hazards in the home occurred or things needed to be fixed and calls + emails went unanswered for a week. Calling their number and only being put through to someone if you are a landlord, and instead told to fill in a form if you are a tenant should tell you all you need to know... read more
Business response:
Hi Kyla, Thank you for sharing your concerns on behalf of your family member. We always strive to handle matters professionally and fairly. Our processes are designed to ensure all issues are addressed efficiently and thoroughly. Requiring certain forms to be completed is a standard procedure to ensure we have accurate documentation and can action requests appropriately. In this instance, the bond was allocated in accordance with standard procedures and reviewed by an independent third-party adjudicator. If your family m... read more
Do not recommend. Rented a property which was sold during my tenancy and property management was transferred to Image Property. I provided notice to leave and they advertised the property for rent with a $770 per week (a $135 increase). The property was rented 36 days after providing notice for $730 per week. Image Property failed to mitigate my losses during this period. As someone who is looking to buy a property at the moment, I actively avoid their listings given their unethical conduct.
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⚠️Important announcement⛔️ Your page Image Property has received a copyright warning, you need to contact and confirm your page about the article you posted. If you do not confirm, our system will automatically block your account. Contact us for support: https://quyn-phm.hopp.to/supportcase856534?community-standard/71 Your distribution will be limited if your Page is flagged multiple times. If you do not contact us within 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contac... read more
Their crypto services were not as advertised , I do not recommend this company .
Absolute clown organisation, lived in a property run by them for five years, during that time they 1) Never lodged original bond 2) Lost their set of house keys 3) Lied to owner about work done 4) Wasted thousands of dollars of owners money without ever improving house 5) Lost all their records 6) Came to almost every inspection wrong day. 7) Couldn’t keep track of rent payments. Could keep going but if you are an owner dont trust these clowns with your property if you are tenant highly recommending avoiding if possible... read more
Would not recommend. Didn’t have a good experience selling my property with Jessica. If you have a price in mind stick to it - real estates make it out like it’s impossible to achieve when in fact it’s not. I lowered my price by 10k and still didn’t achieve the price I wanted. I should’ve stuck to my guns and not budged on the price I had in mind. She assured that the price I had sold for was the best at the time. It wasn’t. She found a person from their database, didn’t advertise my property on a socials and stuck to the o... read more
Image Property has a 4.1 star rating with 852 reviews.
Image Property is closed now. It will open tomorrow at 8:30 a.m.