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Image Property
- Property Management
- West End, QLD
About this business
Location details
379 Montague Road, West End, QLD, 4101, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wouldn't recommend, absolutely try to scam you for money when you move out. Don't provide clear instructions even when you ask if anything else is required. Charge exorbitant prices for things that should not even be tenants charge. Don't bother getting a bond cleaner when vacating because they'll charge you for theirs anyway and won't provide the cleaner an opportunity to rectify and the cleaner won't refund you either so you get scammed twice.
Poor service, leased an old Queenslander for 12 months and had only one inspection for that entire time. Had over 4 Property management changes during that time. Maintenance requests were ignored and the end of lease report indicated general wear and tear which was reported to be damages. Despite paying for a professional bond clean, pest fumigation treatment and carpet steam clean, other professional services and offering to work with the team to provide some support for fixes, there has been no attempt at communication to... read more
DO NOT RENT THROUGH THIS DODGY realestate WORST EVER !!! FAIL 1. House was a METH LAB previous to us moving in and never informed us knowing we had 3 small children!!! We found out from a tradesman who showed us pictures of the place, then told us police had the wear full body protection when going threw the house. FAIL 2. Rude, Unprofessional, Demanding, Several Different property managers, Never Fix Anything in a timely manner then send you an overpriced bill. FAIL 3. POOL was non compliant for 10 months out of the 1... read more
Have recently broken lease after renting through Image Property Aspley for years. When the property manager changed to Ellen Sifonios we started getting invoiced for water consumption. Thinking nothing of it, we paid these invoices for years, and even received an overdue demand notice for accidentally paying one of them 81c under, a phone call or email would have been less insulting. A couple of months ago we realised that as the property was in no way water compliant we shouldn’t have been invoiced at all. According to Ell... read more
Heartbroken with the condition of our property after 4 years managed by image property. Outrageous that so much damage could occur in such a short time. Protect your property, save your money and go elsewhere!
I have contacted Image Property numerous times due to serious hardship this real estate is not understanding even though I have contacted them over a two weeks ago to work things out But Brianna Egan specifically won't reply and is giving me the run around I was supposed to be contacted last week Tuesday about this issue and then she said Monday the 28th still haven't heard anything this real estate don't care about you or if your in serious hardship and even if you try and sort things out between them they don't listen and ... read more
I returned a missed call and got abused by Shannon. Very aggressive towards me and totally blindsided me as I was not expecting to be yelled at straight off. Apparently I called a call centre, and that's why he was upset?????? Don't know what I have supposed to have done, I called this morning and asked that someone contact me as a message I left yesterday wasn't returned. I was initially contacted by text message and asked to fill in a form, but the url i was sent didn't work, I only wanted the correct link or the form se... read more
Worst customer service. Rented from two of their branches and had terrible experiences with both. Would never trust my property with them or rent with them again. Landlords, you'll be able to manage your property better on your own!
terrible! when I move in a house it was already old, but when I went out IMAGE wanted to discount it in my bond, the things were already broken, lucky I proved and I didn’t have to pay for it!
Frequently asked questions about Image Property
How is Image Property rated?
Image Property has a 4.1 star rating with 852 reviews.
When is Image Property open?
Image Property is closed now. It will open tomorrow at 8:30 a.m.