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23/25 Erskine Rd, Caringbah, NSW, 2229, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
BY FAR THE WORST CAR RENTAL EXPERIENCE I'VE EVER HAD. From the moment I picked up the car, I was given nothing but a bad product, and even worse customer service. To start, they only have one employee in the middle of a parking lot, so I had to wait 2 hours before I could even get my car. Second, the car itself was barely road worthy. It could barely get over 80km/h and the wheels were so loose they felt like they might fly off ay any moment. My plan was initially to camp out of the car for the whole week, but i couldn't eve... read more
As above, had to chase Wicked Camper for weeks after my holiday and eventually found out from [name removed] in head office that they had refunded the money to someone else's card that wasn't even part of my group! On enquiring what the name was on the card that it was refunded to she stopped replying. Completely unprofessional. I'm known in the camping and outdoors community and often make recommendations to travellers, will actively discourage people from using Wicked Campers
The mattresses that were provided in the car were thinner than what children sleep on in childcare centres, the windscreen wipers were absolutely hazardous as they did nothing but smudge the water everywhere nearly causing us to be in an accident in the rain as we couldn’t see. The staff were just lazy and gave off an “I don’t give a damn” attitude. Hardly explained anything about the car. Found out the linen was not supplied even after paying $1129 for 7 days in a Barina! Also got charged for a confiscated gas cooker from a... read more
Don't waste your money. Booked 2 months in advance. I had a two week booking and when I arrived in the country the day before picking up the camper they cancelled my booking without reason. See screenshot of cancellation email on my google review.
NEVER rent from Wicked! Apart from receiving a car that was advertised to be suitable for an outback 4WD trip, but in reality it was a low clearance something. When it broke down on the way, we have been offered a car of replacement available 400km away from the place we were stuck. In Australia sorry guys but there are no regular buses, no hitchhiking to get there. When you pay so much for renting a car (high season, extra insurance, ridiculous fees to drive through the Kimberley’s), you expect a decent customer service whe... read more
Worst experience ever in my life, would not recommend this company to my worst enemy, absolutely no way to contact them about complaints, only by email, which they never reply too. Very sketchy people operating the business and would not trust them as far as i could throw them. Look elsewhere for rentals.. They will rip you off!!!
I can honestly say this was the worst service ever and the worst experience too. The vehicle was disgustingly dirty. The electrics were broken and the doors were faulty too and therefore didn't lock leaving all our belongings at risk of theft. The company didn't want to address the issue and the complaints process has been extremely stressful. The 'manager' [name removed], never responds. Is not reasonable and clearly doesn't take things seriously. I would advise against using this company. Every person we bumped into who ha... read more
I have had the worst ever experience ever with them and I am angry writing this and still I'm shaking. So I booked a camper 2 weeks ago online for a total of 6 days and double checked aswell by calling up the head office and they said that it was fine and they had the car available for those dates. So it is now Wednesday, a day before the trip and I am super excited about my 6 day camping trip with my friends and I get an email about midday not even 24 hours in advance that they have cancelled my booking last minute and th... read more
Wicked Campers issued us a van that was not roadworthy. Our van literally fell apart as we were driving along a 100km highway - and what makes it even worse, the part of the van that fell out was literally labelled faulty so they knew it was dodgy when they put it in the van! After we nearly crashed, we then had to organize: emergency assistance, mechanic repair, AND alternative accommodation. We had to stay at a run down motel in the middle of nowhere for THREE DAYS of our trip. After many emails back and forth we were not ... read more
Wicked Campers Sydney has a 2.8 star rating with 502 reviews.
Wicked Campers Sydney is closed now. It will open tomorrow at 9:00 a.m.