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Dr Wondersmile - Brisbane City

4.2

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Location details

Level 22, 69 Ann Street Inside the Regus, 4000, Brisbane City, QLD, 4000, Australia

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
ThuClosed
FriClosed
SatClosed
Sun9:30 a.m. to 5:30 p.m.
4.2331 reviews
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Disappointed's profile image
Disappointed 
3 years ago

Have never been more disgusted in a companies behavior. Took all my savings and took my time, lied to my face about being a reputable company and then closed down permanently. [Name Removed] (sales person) you should be ashamed of yourself for lying to customers who put all their trust in you. The fact that you can lie to someone's face like that speaks for itself and I would be very concerned for your sanity. It is a very sad day when a person learns to trust people less. In a world where people have just financially strugg... read more

CINDY MONTOYA's profile image
CINDY MONTOYA 
3 years ago

SCAM? I received the treatment plan and I am not happy with the results in the upper arch, so I asked if it was possible to do it only in the lower arch and I have not received any answer. I have called and communication is not possible, the webpage is not working. IS THIS A SCAM? They asked me an advance payment to get a special discount. 

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Shane 
3 years ago

No reply to emails no call back paid in full Had 3d Scan done paid for full treatment up front 4 emails sent google search saying all sydney offices are permanently closed including one I went to 5weeks ago . No reply cant get through . Still waiting for refund . Be very careful would be my advice . 

anu i.'s profile image
anu i. 
3 years ago

Seems scam The website is down from last few weeks, don't know to whom to contact. My daughter is under treatment but not able to update any photos in their website. How come they can cheat under daylight? Why the government is not taking any action? Its not about only the money,the time which we invested on our daughters treatment. 

Holly T.'s profile image
Holly T. 
3 years ago

Going into administration Unfortunately, I had the same issues as some other people and wanted some answers. I had already paid my deposit so I sent an email to this email address: customers@wondersmile.com They replied saying "We are currently updating our business operations so we can come back with better quality products and customer service. As a result our clinics arent open at this time would recommend you see your local dentist who can help with achieving your desired smile". I said to them does this mean you won't o... read more

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Carmen 
3 years ago

Never got the aligners I made a full payment of $2300 on the 27/04 and never received the aligners. Not sure if it was a scammed but I haven’t received any response from them 

Sneha S.'s profile image
Sneha S. 
3 years ago

Started off great. But now I am unable to contact anyone Started off great. Went for my initial consultation, paid two deposits. But now I am trying to set up a payment plan and I am unable to contact anyone regarding my service. You call their 1300 and no one is monitoring progress. I have not received any follow-up and it's been a month. Am really concerned I have completely wasted my money. I am hoping I will get a reply. 

E J.'s profile image
E J. 
3 years ago

Don’t do Buyer beware this company has gone into Administration. Get a chargeback from your bank while you can. I’m at the end of my treatment but I was due to get my retainers. Don’t give them any money! 

Andrew C.'s profile image
Andrew C. 
3 years ago

No response via phone or email to treatment Started off great. But now I am unable to contact anyone regarding my service, no-one is monitoring progress and I don't even have the retainers for the end of treatment. Am really concerned I have completely wasted my money. I am hoping I will get a reply. 

Frequently asked questions about Dr Wondersmile - Brisbane City

How is Dr Wondersmile - Brisbane City rated?

Dr Wondersmile - Brisbane City has a 4.2 star rating with 331 reviews. 

When is Dr Wondersmile - Brisbane City open?

Dr Wondersmile - Brisbane City is closed now. It will open on Sunday at 9:30 a.m.