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Darebin Trade Services
- Plumbing
- Thomastown, VIC
About this business
Darebin Gas specialises in installation, service and repair of Hot water, Gas storage hot water, Solar hot water, Ducted heating, gas heating, electric hot water, Space heaters and wall furnaces, gas safety checking, electrical safety checking, Carbon monoxide testing,Air conditioning repair, Air conditioning Installation, repairs and service. We work with top tier brands such as Breezair, Braemar, CoolAir, Brivis, Rinnai, Convair, Vulcan, Stadt, Rhino, Dux, Bosch , Bonaire and Omega just to name a few. We are based in Thoma... read more
Location details
265 Holt Parade, Thomastown, VIC, 3074, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service Air Con not working. Appointment made to suit my work commitments. Text message when 15 minutes away.fault identified and fixed.
Business response:
Thank you so much Debbies for taking the time to share your positive experience with our services! We are delighted to hear that our team was able to provide excellent service in a timely manner, accommodating your work commitments. It's our priority to make the repair process as convenient and efficient as possible for our customers. We appreciate your feedback on the appointment scheduling and the proactive communication about our technician's arrival. If you ever need further assistance or have any more feedback to share,... read more
Great company to deal with.. Dave was punctual and efficient very well mannered…highly recommend Darebin Gas
Business response:
Hi Rosebud, Thank you for your kind words about Dave and your positive experience with Darebin Gas. We're delighted to hear that Dave's punctuality, efficiency, and courteous manner contributed to a satisfactory service for you. The Darebin Team
Arrived as stated They even sent a txt to say they were on there way, and cost was better than expecting as he was only here for 30 min
Business response:
Thank you so much for taking the time to share your positive experience! We're delighted to hear that our text notifications and efficient service exceeded your expectations for your evaporative cooler service. We strive to provide excellent and transparent service, and we're thrilled that you found the cost to be better than expected. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! The Darebin team
Evaporative cooler serviced - happy again Hot weather and my evaporative cooler was due for service so I called Darebin first, based on a good previous experience. Got an appointment for just a couple of days later with a sensible price prediction. A very hot day, but sure enough a technician came and did a thorough job, despite roof being almost hot enough to fry a proverbial egg. As expected, the experience was prompt, punctual, polite, proficient, professional and thorough, for a perfectly fair price. Ticked all the boxes... read more
Business response:
Hi Toby, Thank you so much for taking the time to share your positive experience with our evaporative cooler service. We are delighted to hear that we could meet your expectations once again and provide you with a satisfactory service. It's heartening to know that our team maintained their professionalism and efficiency, even on a scorching hot day. We truly appreciate your kind words regarding our promptness, punctuality, politeness, proficiency, and thoroughness. We understand the importance of keeping your cooling systems... read more
Very Efficient The technician arrived the time stated in his text msg. He was very friendly and advised me exactly what was wrong with my cooler. Gave me the pros and cons of what work was needed. Suggested a new unit which i had an idea was required. Awaiting installation now. Great service by Lachlan!
Servicing review Contacted Darebin Gas & Electrical on the Wednesday (20th Dec)and they said they could come out the next day on the Thursday.(21stDec) Had text messages saying how far away they were for my job. So very informative. Dave was very polite and professional and had my cooling working within 20mins. I didn't expect the job to be done until after Christmas, but they bent over backwards for me to get it done before Christmas. The office staff and Dave were absolutely amazing to speak to. Would definitely recommend ... read more
Business response:
Hi Debbie, Thank you so much for taking the time to share your positive experience with Darebin Gas & Electrical. We are thrilled to hear that our team, especially Dave, provided you with excellent service and went above and beyond to ensure your cooling was fixed promptly before Christmas. It's great to know that our communication, from scheduling to keeping you informed about the technician's arrival, was helpful and informative. We pride ourselves on delivering professional and courteous service, and we're delighted that ... read more
Excellent Service! Received a call to say that the technicians were in the area and could come earlier which was a pleasant surprise. They were courteous and friendly and completed their work without too much fuss. Was very happy with the result and would highly recommend their services!
Business response:
Dear Faye, Thank you for sharing your positive experience with our service! We're delighted to have pleasantly surprised you by accommodating an earlier visit from our technicians. We're thrilled to hear they were courteous, friendly, and efficient in completing the work. Your satisfaction is our priority, and we truly appreciate your recommendation. The Darebin Team
Exemplary service We have found the service of Darebin Gas, sensational, from the ease, of booking an air conditioning repair. We were given an approximate quote subject to parts, a timeline for technician to arrive and then a text, when they were on their way. We have used Darebin Gas for years and will continue their great service.
Business response:
Dear Susan, Thank you for your glowing review! We're thrilled to hear you found Darebin Gas service sensational. Providing hassle-free experiences, transparent quotes, and timely updates are our priorities. We appreciate your years of trust and look forward to continuing to serve you. The Darebin Team
Perfect Service Call Rang today for service call before Xmas, they said Thursday, I said Thankyou, they rang back and arrived 30 min later ! Nothing needed doing. Peace of mind at just the right time! Highly recommended, Merry Cool Xmas
Business response:
Hello Michael, Thank you so much for taking the time to share your positive experience with our service! We're delighted to hear that our team was able to respond promptly to your service call and provide peace of mind just before Christmas. Customer satisfaction is our top priority, and we're thrilled to know that you found our service highly recommended. We appreciate your kind words and are grateful for your recommendation. If you ever need assistance in the future or have any questions, please don't hesitate to reach out... read more
Frequently asked questions about Darebin Trade Services
How is Darebin Trade Services rated?
Darebin Trade Services has a 4.9 star rating with 704 reviews.
When is Darebin Trade Services open?
Darebin Trade Services is closed now. It will open tomorrow at 8:00 a.m.