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265 Holt Parade, Thomastown, VIC, 3074, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
called ahead to advise appointment time. were polite, tidy and very professional. gave a detailed run through of how the installation was going to occur and made it happen.
Business response:
Hi Dave, Thanks so much for your review! We’re glad the installation went smoothly for you! The Darebin Team
Darebin Trade Services installed a new heat pump hot water service. Cant fault them. responsive, on time, job done efficiently - exactly as you would hope for.
The installation of my new heat pump water replacing an old gas system went well. Darebin Trade Services handled the process professionally from start to finish. The staffs are good and polite.
Business response:
Hi Jun, Thank you for your kind words and for taking the time to share your experience. Kind regards, The Darebin Team
Call out fee was excessive compared to other service companies, over $250. Tradesman completed his work in a timely manner and ended up with a bill of nearly $600 for 20 min work. The part was around $200. Pretty good hourly rate!!! Next time I will do some more shopping around first.
Business response:
Hi Chris, Thank you for your feedback – we’re sorry to hear you were disappointed with the pricing. We aim to be as upfront as possible with our rates, which are $268 for the first 30 minutes and $42 per 15 minutes thereafter. We’re glad the tradesman was able to complete the job efficiently and that the part resolved the issue. We understand the importance of value for money and always encourage customers to reach out if they have questions about pricing. Thanks again for taking the time to share your experience. Best regar... read more
Hamish came back today as we have still had a few problems. Lovely young knowledgeable guy who we are very happy to have fix our heater. Highly recommend Darebin Gas we have been using them for years
Darebin Trade Service are excellent to deal with and got someone out as fast as possible . Our ducted heating was fixed in a Jiffy and serviced as well . They are very professional and friendly .
Used darebin trade services again yesterday have been using this company for many years cannot fault them either front office staff or field staff all do a wonderful job and are prompt and nothing to much trouble will keep on using them and a big thanks to locky for a job well done
Business response:
Hi Bob, Thank you so much for your continued support over the years Thanks again for taking the time to leave a review — we look forward to helping you again whenever you need us. Warm regards, The Darebin Trade Services Team
Had a Heat Pump installed replacing an existing Gas hot water system. The whole process was a professional service master class! Staff were on time, courteous, and quick, and the finished installation was neat and tidy. Heat pump working well so far as well! Time will tell regarding energy savings.
Business response:
Hi Sean, Glad to hear all went well. The Darebin Team
Kane from Darebin did a great job of servicing our ducted heater. The heater wasn't starting sometimes when it should have and had to be booted.. He rectified the problem and also adjusted the gas meter to improve the supply to the heater unit. A thoroughly professional job. Happy to recommend Darebin.
Business response:
Hi Leroy, Thanks so much for your feedback! We're glad to hear Kane got your ducted heater sorted and running reliably again. We really appreciate you taking the time to share your experience—and for the recommendation! All the best, The Darebin Team
Darebin Trade Services has a 4.5 star rating with 1,089 reviews.
Darebin Trade Services is closed now. It will open on Monday at 8:00 a.m.